Townsquare Interactive

Cory A 

on BBB

10 months ago

Stay away from this company. The 5-star reviews you are seeing have to be fake. Dont be fooled. They are sneaky and will rake as much money as they can out of you. I was naive and didnt research this company before going with them. 

Brooklynn B 

on BBB

10 months ago

I've never had such an unprofessional experience with a company before. Their overall service is a scam and they provide ads that are inaccurate, they have no SEO skills, they completely downed my companies ****** rating and refused to take accountability for any of it. Also I request a refund and documentation of the skills they provided for my company and they had almost zero forms of metrics or data and it took almost a month of going back and forth with ***** before she issued a refund for one month when they stopped giv... read more

Joseph S 

on BBB

10 months ago

Charged for services that we paid for. Paid for and gave them 1 year to perform. Upon cancellation, was given such a hard time by *******. Paid in full and Town Square refused to cancel and release our directory listings. Was told listings would be released immediately upon cancellation. Nightmare to deal with! stay AWAY! 

Nate P 

on BBB

a year ago

They reached out to me to see if they could advertise for my company. For what they had to offer, and for the price I could get it at I wasn't interested. Their sale team, is rude and more interested in getting offended that I don't want to work with them, instead of moving on to someone else to try and get a sale. It should be no harm, no foul. It's business. 

Fabio L 

on BBB

a year ago

All people that work at Townsquare Interactive are part of a BIG SCAM. They were sucking $200 a month for 6 months from my credit card for a website that even a 13 year old teenager can build. I hope they get sued and punished. 

Jennifer W 

on BBB

a year ago

**** BE ****!!! Snakes!! I have been with them for over 2 years. They made changes to my website over a year ago and did not have ****** index the changes causing my listing to fall way behind. When I finally caught it they were slow to respond. No real skin off their back they just blamed ****** for the issue. Lies all lies. I don't believe a word that they say. There have been so many other issues but not worth the rant. Trust me I have been through it with them. My listing is still not where it should be and we are loosin... read more

Alonso V 

on BBB

a year ago

I paid for one month and they did nothing my representative did not answer my calls after they sold me and every time I wanted to try get in contact I needed to go through customer service and they emailed her to call me back. My website was not up my first month as I was told it would be up and I called to cancel and the person on the other side tried to sell me and tell me to stay with town square they would only charge me $200 for the next month since they already created the website they just never launched it I said no ... read more

Suprem K 

on BBB

a year ago

They stole money from my business. We called ahead and canceled our subscription, but they still charged us for next month. I called them 1 day later after it was charged I had to go to customer service and bunch of hastle for the guy to tell me he will get back with me and never did. I called them again and now they dont want to refund our money and they havent worked on our website because they know we canceled . 

Ryan N 

on BBB

a year ago

just now NEW I wish i could give 0 star to this scammers,once you decide not to use their services they keep on charging you for services and they change from **** to rude when you call to have the problem resolved.Stay away from them.