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14240 137 Ave NW, Edmonton, AB, T5L 5H7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
"Only took it in for a simple recall notice" I took my 2005 Toyota Corolla in for a recall notice to have work performed. While the car was there they apparently did an inspection as well and found a long list of work that "needed" to be done, to the tune of $2500.00. I declined because I'm not keeping the car and believe me, it's running just fine. Now I understand that it's just business, but one of the service quotes was for a water pump that was leaking. My son had a look at the car when I got home and saw no evidence of... read more
"I was called by the sales associate to pick up my brand..." I was called by the sales associate to pick up my brand new truck and when I arrived at the dealership the truck was not detailed. The outside was covered in dirt, the inside still had the plastic on the seats, the wrong side step was installed, and the roof rack was missing one of the t-bars. I talked with the manager about the condition of the truck and we went out to look at it together, and found out that the undercoat and the paint protection did not get spray... read more
"its a delarship. the mutiple nagging of a good review is..." its a delarship. the mutiple nagging of a good review is very annoying. if I'm happy I will give a good review plain and simple I don't need to keep getting asked to after I had bought and sent emails months after either
"almost two months ago Prashanth Radhakrishnan call me..." almost two months ago Prashanth Radhakrishnan call me regarding my transaction if I would like to go for it because you have a huge sale on going . however, we are not really interested to push with the purchase for personal reason and since you are advertising about the sale and it seems like a good deal and beside I like this dealership because of the previous person I dealt with which is wade and Justine really nice and honest persons. So I refer my friend instead... read more
"It is the worst experience I have ever had to deal with ..." It is the worst experience I have ever had to deal with Wade MacWilliam, he was very rude and he add extra money on the vehicle, I do not know how they put him as an internet sale manager . He didn't have personal skills to deal with customers.
"Ben was Okay, I guess. I mean he couldn't even get..." Ben was Okay, I guess. I mean he couldn't even get me the car I wanted. I asked for Toyota 3 Series, He said Toyota doesn't make a 3 series. He try and send me too BMW. I try to buy toyota previa HE SAY THEY DONT HAVE TOYOTA PREVIA xxxx THIS GUY
"Twice I have taken my 2011 Rav 4 for a simple oil change..." Twice I have taken my 2011 Rav 4 for a simple oil change only to return to the dealership the same day because the service tech neglected to connected a hose back to my air filter causing the computer to generate warning lights including engine On the way home I noticed a rattle under my glove box, I did a little probing and notice the tech who replaced the filter did not put the cover back on a air cabin filter they replaced by my request and was rolling around i... read more
"This is a long story, but I thought it was worth telling...." This is a long story, but I thought it was worth telling. I normally do my own work but, having just moved to Edmonton, no room in garage yet to work well and the washer pump is out on my wife's vehicle. I took her 1992 Toyota 4Runner in to have the windshield washer pump fixed, get an oil change and the headlights aimed. Since it just turned over a 100,000 Klms, no that isn't a typo, I asked them to give it a good going over. The first time round I was not at al... read more
"From the moment I leased my vehicle and was told by the..." From the moment I leased my vehicle and was told by the employee how to answer Toyota's online customer survey to being ripped off by the service department to the surly shuttle drivers,I have dreaded my decision to patronize this dealership and have told everyone I know to avoid dealing with these people."Bush League" is a term that comes to mind when I think of all the hassles I put up with over the four year I leased my vehicle from these amateurs.
Toyota Northwest Edmonton has a 4.7 star rating with 10,144 reviews.
Toyota Northwest Edmonton is closed now. It will open at 9:00 a.m.