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Toyota Northwest Edmonton
- Car Dealers
- Edmonton, AB
About this business
Location details
14240 137 Ave NW, Edmonton, AB, T5L 5H7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
"Vehicle Service " Excellent Customer service provided, New set up looks impressive, however still lots of things were not ready, like coffee area, and there is no car washavailable
"The Toyota Way Exprience (Kaizen)" Steffan Favis was very honest, accommodating and really assisted us in purchasing this used vehicle from this dealership. However, the finance lady who assisted us was very aggressive and she did not even provided us a final written sales quotation before we decided to purchased this unit. Vehicle was released to my wife late night without any proper detailing. Steffan told us just to comeback for the detailing. Front driver side tire was always flat every morning and we decided to dropped... read more
"toyota staff" toyota dealership done a fantastic job thanks to the slow down in the alberta economy when the economy was on fire the service was average , used car sales was below average.
"service department" I was in the dealer on a Friday to make an appointment for my Tacoma, where the heater was not working. Very pleasant at this time, but when I came back the next Monday at the appointed time, The person in service did not recognize me, and could not even find my appointment on her computer that SHE had made 3 days before. For me, this is terrible service. They were also supposed to have a courtesy car for me to drive, but of course there was NO record of that either. Follow-up: Once this review was poste... read more
"Hands down the worst car buying experience of my life!" If you're the kind of person who enjoys being poked in the eye with a stick please disregard. If you think you deserve to be treated with respect shop else where. After making an agreement to purchase a new Tacoma, things went sideways. Although I was given what I felt was a good price, everything soon fell apart. I was offered a loaner vehicle, awesome I said. Same day loaner was offered, it was pulled because "A manager said I got too good a price on my truck". Why d... read more
"Bad Experience" I went this past Saturday to get two recalls done, and upon picking my car up right when they closed I turned my car on and started to drive home. On my way home my muffler happens to come loose, funny coincidence. I called and asked them if there was anything they could have done that could possibly have created this issue, they said no. I then asked if the car was taken for a test drive - they said yes around the block or two. They did not take responsibility for this, because there's no evidence they dire... read more
"WORST EXPERIENCE, DON'T TRUST THEM" I went to kingsway toyota to buy used car. They showed me Nissan Rouge. After a negotiations, they offered me the car at price CAD 10750 and I was told to pay some. I paid 5000 using my credit card and they told me that they will Change cracked windsil and clean inside the car. They told me that they will call me when it is done. I waited almost a week and after a long follow up they told me that they are unable to sell me the vehicle. I was so much disappointed because I had an offer of ... read more
"Scam dealer" Brought my 2006 RAV 4 for recall, service consultant and Toyota certified Tech checked my car and gave us a recommended services which included water pump fail, coolant leak and AT fluid contaminated/ burnt ( all status fail). Total estimate $1360.28. They did NOT aware that I replaced the water pump 6 months earlier at 72000 Km and changed coolant. I also changed AT fluid and filter at 60000 Km. Please, DO NOT do whatever Toyota CERTIFIED TECH and SERVICE CONSULTANT RECOMMEND. I would NOT take my vehicle back ... read more
"No work done despite me calling ahead. " As we all know taking your car in is a pain in the butt. Especially when you have to for a factory recall. I called ahead to make sure they had the part prior to making the appointment. They said yes. I had basically just gotten home when I had a call saying my car was ready for pick up because nothing got done since they didn't have the part! The only redeeming experience of the day was the excellent courtesy shuttle driver Zahir Jiwa
Business response:
Mr. Gerg I do apologize for the inconvenience caused to you. Please give me a call at: 780-478-8300, as I would like to rectify the concern and will take care of you personally. Regards, Amit Jolly Service Manager
Frequently asked questions about Toyota Northwest Edmonton
How is Toyota Northwest Edmonton rated?
Toyota Northwest Edmonton has a 4.7 star rating with 10,144 reviews.
When is Toyota Northwest Edmonton open?
Toyota Northwest Edmonton is closed now. It will open tomorrow at 9:00 a.m.