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Toyota of Kirkland
- Automotive
- Kirkland, WA
About this business
ABOUT O'BRIEN AUTO GROUP You may have never heard of the O'Brien Auto Group but we've been around and local since 1986. Our philosophy is very simple: Make your buying and ownership experience as easy and as enjoyable as possible. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our teams consist of employees who care. We take the time for on-going training to be certain we're able to meet your needs with full confidence, providing the highest quality and... read more
Location details
13210 NE 124th Street, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Horrible service. I was charged $600 to fix a broken window and they did not even clean up the mess they made during fixing it. I understand they are not equipped for a car wash but not even bothering to cleanup small glass pieces is unacceptable. The labor cost was almost the price of the window! All this with a long wait to pick up the vehicle.
Bring my car for service and they always take their sweet time !!!! Don't even have a smoking area !!!!!
Sure they will sale you a car. I purchased mine there. Sorry to say but the service that I received after the sale was shameful. I called over the span of two weeks. Left several messages with finance department. No calls were ever returned. Everyone apologizes for them. Come on guys.....really. said they were going to send me my plates because I live over 120 miles away. Said they were on the way. Still not received. Called last week spoke to the receptionist ......she told me she would send them out in the mail that day.... read more
I am giving Toyota of Kirkland two stars because when I first arrived at the facility the person who spoke to me first followed me with caution like I wasn't suppose to be there. I didn't feel welcomed, the guy never walked up to me, instead he stood a distance to ask me questions. He made me feel very uncomfortable.
Update: Due to my posting I was expedited. It pays to not sit in silence. Thank you Toyota Service center. Next month I'll be back your new location shopping for a Scion." The service station here sucks!! An hour and a half for an oil change?? And that's only the estimate. Wtf!! I was going to come back to toyota to buy my daughter a Scion but I doubt it now. Looks like we'll be looking somewhere else. Maybe Honda..."
Steals from employees
Frequently asked questions about Toyota of Kirkland
How is Toyota of Kirkland rated?
Toyota of Kirkland has a 4.2 star rating with 6,537 reviews.
When is Toyota of Kirkland open?
Toyota of Kirkland is open now. It will close at 9:00 p.m.