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Toyota of Kirkland
- Automotive
- Kirkland, WA
About this business
ABOUT O'BRIEN AUTO GROUP You may have never heard of the O'Brien Auto Group but we've been around and local since 1986. Our philosophy is very simple: Make your buying and ownership experience as easy and as enjoyable as possible. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our teams consist of employees who care. We take the time for on-going training to be certain we're able to meet your needs with full confidence, providing the highest quality and... read more
Location details
13210 NE 124th Street, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Heard some horror stories, and saw some footage of crashing a customers car, after having the vehicle for 3 months. Toyota is better than this. You should be ashamed if yourselves.
Do the right thing for Boris! Just wanted to shout out to Toyota of Kirkland in Washington state. After they forgot to reattach my drive line correctly during the rear differential gasket repair, then failed to diagnose the problems it caused for two months while they held onto my truck. (Replaced the differential, drive line and transfer case to fix the knocking noise). They crashed it on a test drive. After not having my truck for 3 months they're refusing to compensate me in any way. In the meantime I continued to make pa... read more
Just wanted to shout out to Toyota of Kirkland in Washington state. After they forgot to reattach my drive line correctly during the rear differential gasket repair, then failed to diagnose the problems it caused for two months while they held onto my truck. (Replaced the differential, drive line and transfer case to fix the knocking noise). Then they crashed it on a test drive. After not having my truck for 3 months they're refusing to compensate me in any way. In the meantime I continued to make payments on it and made a d... read more
Service held a buddy's truck for three months unable to fix the issue and then crashed it while test driving it. They say it's not their problem and refuse to compensate him other then giving him the KBB value (despite him paying for the last three months and not having it) and upselling him to a new truck. Completely despicable.
I’ve just had the worst service of my life! Lies, dead battery and not responsive.
If you want to wait 2 hours for your oil change. I think it is ridiculous. I have never have to wait more than 45 min at the most.
Their service people went through my car stealing and reading and moving personal items. Wouldn't raise headlights to protect the live of pedestrians on the street at night.
Frequently asked questions about Toyota of Kirkland
How is Toyota of Kirkland rated?
Toyota of Kirkland has a 4.2 star rating with 6,537 reviews.
When is Toyota of Kirkland open?
Toyota of Kirkland is closed now. It will open at 8:30 a.m.