Trellis Paradise

Marcus V. 

on Yelp

a year ago

Place was horrible. DON Made me wait 30 minutes for an interview, never looked at my resume before the interview, and then told me they weren't hiring! Waste of time :) 

Beta C. 

on Yelp

a year ago

Wouldn't send my Dog there! If you really love your loved ones don't it! And they brag about their 5 stars that came from the hard working nurses that already left. 

Araceli I. 

on Yelp

a year ago

My brother got pneumonia and no one knew the only it came to the point he couldn't breathe and was rushed to emergenciy . they lack in help it's really under staff he has mobility problems he had such a hard time getting help to the bathroom we made it a mission to be there as much assist possible. I did like the people but something has to change he is not going back I'm making sure of that! There is more to the story all am saying is be the advocate to your loved ones if u see something wrong call it out. 

Ann M. 

on Yelp

a year ago

I don't recommend this facility at all. My brother was in Trellis Paradise and I have to say that the staff are the most difficult to reach. I had to leave numerous messages to get vital medical information about his medical treatment. They are never in the office and they don't answer their voice mail messages. The staff have a don't-care, don't bother-me attitude about everything. The worst one is Mae, the case worker. She is never in the office and doesn't return voice mail messages. 

Shelia P. 

on Yelp

a year ago

I had to come back and repeat omce again if you have any love for your family please i repeat do not take them to this facility. They ate understaffed and the ones that are there have no sense of urgency. How i know is because i myself, husband, brothers and sister-n-law went there every single day to check on my mother.I went to the director of nusing ms. Giovionna was informed what was going on with the complaints with my mother and she absolutely did nothing along with other lies of what she was going to do.my mom is stil... read more

Dan U. 

on Yelp

a year ago

My mom is here now. Very bad nurses. Sometimes 1 hour before they answer the buzzer. Might as well just pee on yourself instead of trying to get help. Do not send a loved one here. 

Robin S. 

on Yelp

2 years ago

Not thrilled by anyone in this place. The nurses barely come to your assistance when you are screaming for help even. They don't care at all if the patient checks themselves out because they will NOT give them the medications the doctors prescribed them, even if that means the patient will die without them. NOT THEIR PROBLEM!!! The director of nursing both time I saw her was extremely unprofessional from bursting in a meeting room to chewing like a slob when I was trying to talk to her. And doesn't care at all about any co... read more

Annette S. 

on Yelp

2 years ago

Please don't send anyone you care about to this place. They never answer the phone. The staff nurse and cna's treat the clients terrible. I was there visiting and watch an 86 year old woman bawling because of the treatment she received from a CNA. She felt so helpless and powerless. My own friend had issues. When I reached out to the charge nurse no one could find them. The next day I called all day and no answer. Absolutely unacceptable. If I don't get some help I will file a complaint with the state. 

Loren H. 

on Yelp

2 years ago

Two people in this facility stand out as exceptional individuals. Vickie (receptionist) and Dana (Therapist), both outstanding in professionalism, attention to detail and customer, knowledge and proficiency..... A pleasure to have met both of you. If they were the only two individuals we had dealt with this facility would have 5 star rating, unfortunately they stand alone.... That leaves the remainder of this facility as a mass incompetence, with a total lack how to treat patients as people. Schooling you may all hav... read more