Trellis Paradise

Helen F. 

on Yelp

7 months ago

My sister was sent here from the hospital because she had an external icd and they were one of the few who knew how to handle that. Out of the list of places she could go, this was rated the best. If you care about the person who comes here, know you need to be MORE on top of things than other places. My sister was diabetic. When i questioned her increased shakes (like parkinsons) i asked them to take her blood sugar especially since dinner was served. The nurse was like surprised and said, "so you want me to take her bloo... read more

Waffle M. 

on Yelp

a year ago

If I could give zero stars I would. A relative of mine spent time there, suffering from the lack of any real care, being lied to with incorrect and sometimes intentionally false information given, such as to resolve financial problems that required leaving the facility to do so, (the bank wouldn't work with them unless they came in person.) that due to policies that are nonsense, they were not allowed to deal with this. The actual care itself was neglectful at best with only one or two who were actually good at their job w... read more

Tony W. 

on Yelp

a year ago

I went there for physical therapy it took 6 days to start therapy they never gave us water even though we asked 2nd day I need to go to bathroom 2 hours later still no answer crawled to bathroom pulled myself on to the toilet when done pulled emergency bell waited for a hour no answer got of toilet crawled in to bed 2nd day same problem again got up used bathroom called pull red cord waited 1 1/2 hour no response took matters in hands got up got to go to bed used wall for support it wasn't a wall but a barn door that slides ... read more

Sheila H. 

on Yelp

a year ago

The facility is beautiful However, the care there is awful. Patients are left un cared for, left to sit in soiled bed, because staff does not check on them enough. Please do not send your loved ones there. 

Sheila H. 

on Yelp

a year ago

This place is awful! The way the patients are neglected, left sitting in urine. My dad was in there, and he fell in the bathroom and was left on the floor for hours until someone found him. Please do not send your loved one there. I only gave it a one star cause I could not put a zero star. 

Patty W. 

on Yelp

a year ago

I'm so glad people know the real truth about this place it hasn't changed my mother was here and worst place ever Unfortunately my mother never got to come home she passed away Hmm Please think twice before putting a lived one in this place . Btw the positive reviews are from current n former employees that worked there and their families . Btw 0 stars would be given Shame on this place !!! 

Marcus V. 

on Yelp

a year ago

Place was horrible. DON Made me wait 30 minutes for an interview, never looked at my resume before the interview, and then told me they weren't hiring! Waste of time :) 

Beta C. 

on Yelp

2 years ago

Wouldn't send my Dog there! If you really love your loved ones don't it! And they brag about their 5 stars that came from the hard working nurses that already left. 

Araceli I. 

on Yelp

2 years ago

My brother got pneumonia and no one knew the only it came to the point he couldn't breathe and was rushed to emergenciy . they lack in help it's really under staff he has mobility problems he had such a hard time getting help to the bathroom we made it a mission to be there as much assist possible. I did like the people but something has to change he is not going back I'm making sure of that! There is more to the story all am saying is be the advocate to your loved ones if u see something wrong call it out.