Trellis Paradise

Rebecca T. 

on Yelp

3 years ago

One star too high a review! My husband ordered by local hospital Dr. to rehab for two weeks of OT & PT. I picked Trellis after going first to check it out. The Marketing director gave me a tour. It looked very nice and she said she was glad I went. That out of 100 + beds only two were left & my husband would get one. That was the first lie. I got lost the second day my husband was there and two long halls all had empty beds. I could write a book about the two week nightmare. Two weeks were up & head nurse said they could kee... read more

Lewis B. 

on Yelp

3 years ago

Sorry I do not know how well they perform, but if it is like trying to get a hold of a loved one then it could be pretty bad. She was admitted December 12, 2022 and trying to speak with her has not been successful in 9 days. Dec.21 2022 today. Always one reason after another of why she can't talk according to the staff-- nothing medical. Maybe short of staff since they do not have phones in her room and they need to use their own personal cell phone. Spot on what Robin C review said. Very poorly organized and run. We don... read more

Robin C. 

on Yelp

3 years ago

I wish I could give this place 0 stars! My sister was admitted a couple days before Thanksgiving. I have been able to speak to her two times briefly since because you can't get anyone to answer your calls. It rings 20+x then disconnects. When someone does answer they say they're transferring you to the nurses station but it goes to voicemail which never gets returned. I've sent a message through the facilities website asking for help to talk to my sister. I even sent an E-card from their website which they claim to print and... read more