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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Tropicana Atlantic City is committed to delivering MORE fun, value and variety to guests and visitors. We invite you to join the fun and interact with us and other guests on our social media sites about all things Tropicana! We want this to be a fun, welcoming and helpful community for everyone.
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good Deberian tener mas mapas o una aplicacion para encontrar las cosas , como es enorme es facil perderse El Hotel cumple al 100% con todo , es increible!
Business response:
Hola, gracias por tomarse el tiempo de dejarnos una reseña. ¡Esperamos volver a verte pronto! Gracias.
Exceptional
Business response:
Amazing score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!
A nice getaway but don't stay in the West Tower. When we got there the front desk told us they did not have the King room that we reserved. Our first room in the West Towers was old and dirty. The mattress cover had a huge stain on it that looked like blood. The floors were dirty. The walls looked like wallpaper that was painted over and it was buckling. The chairs had stains on them. The toilet had rust in it that looked like poop. The phone did not work so we could not call the front desk and had to walk all the way back t... read more
Business response:
We apologize for the inconvenience you experienced during your stay at Tropicana Atlantic City. We appreciate your feedback and will address the issues you mentioned with our team. We're glad to hear that you enjoyed the food and service at The Palm and Gilchrist. We strive to provide a friendly and enjoyable experience for all our guests. Thank you for choosing Tropicana Atlantic City.
Exceptional
Business response:
Thank you for your exceptional review, Jonalyne! We're delighted to hear that you had a great experience at Tropicana Atlantic City.
Exceptional I didn't like the added fees after booking on line. Also early check in for 30.00 was not great. I didn't like that. Everything was great.
Business response:
We appreciate your feedback, Michele. We apologize for any inconvenience caused by the added fees and early check-in charge. We'll take your comments into consideration for future improvements.
Exceptional
Business response:
Thank you for your exceptional review, Dion! We appreciate your kind words and are glad to hear that you had a great experience at Tropicana Atlantic City.
Pleasant Hard to find room, not only just us as a couple but other people we saw as well were having a hard time finding which way the room was. Also, the workers at the casino were just standing around looking at people with bags and suitcases who looked confused, maybe ask if they need any help with finding anything? Also the room that I paid for it seem like I didn’t get, I don’t know if maybe it was because I got a smoking room, I specifically picked that room because of the shower but I just settled for what I got. Perf... read more
Business response:
We apologize for the inconvenience you experienced during your stay at Tropicana Atlantic City. We appreciate your feedback and will address the issues you mentioned with our team. We strive to provide excellent service and will work to improve in those areas. Thank you for highlighting the perfect location and beautiful scenery. We hope to have the opportunity to welcome you back in the future.
Needs upgrades The rooms are rundown and old especially the Chelsea it's just not as nice and clean as it once was The location and shops within the casino were good food and all
Business response:
Thank you for your feedback, Micmar22. We appreciate your comments regarding the rooms and will take them into consideration for future upgrades. We're glad to hear that you enjoyed the location and the shops within the casino.
Quick over night Check in was ridiculous. Arrived, waited on line, got to Rep at 2:50…as they were going to give room, was informed check in before 3 was a $15 surcharge…just on principal I was not going to pay since by the time we were issued keys and got to Room, it would have been 3pm…really should reconsider grace periods. If room is already empty and clean what is the difference to them? Room was nice and a good value compared to other higher rated hotels.
Business response:
We appreciate your feedback, Thomas. We apologize for any inconvenience you experienced during check-in. Our policy regarding the surcharge before 3 pm is in place to ensure a smooth transition for all guests. However, we will take your comments into consideration and evaluate our grace period. We're glad you found the room to be nice and a good value. Thank you for choosing Tropicana Atlantic City.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 4.5 star rating with 62,945 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is open now. It will close at 6:00 p.m.