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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
little good that towels and pillows tissue are limited we are 4 the only give 2 towels and pillows For a few days the music
Business response:
Dear Ana, Thank you for taking the time to share your feedback about your recent stay at Tropicana Atlantic City. We value all customer reviews and appreciate your insights. We regret to hear that your experience fell short of expectations, particularly regarding the limited availability of towels and pillows for your party of four. We understand how important it is to have a comfortable stay and apologize for any inconvenience caused. Your comments will be shared with our management team for further review and improvement... read more
Overall Was A Good Experience. Shower Faucet Handle Was Inoperable At 1st! Had To Call Maintainance, & Aftwr Almost An hour Someone Finally Came To Fix it. The Restaurants & Shops Downstairs. Also, Easy Check in& Checkout.
Business response:
Hello Brian, Thank you for choosing Tropicana Atlantic City for your recent stay. We appreciate you taking the time to leave us a review and share your experience. We apologize for the inconvenience you encountered with the shower faucet handle. We understand how frustrating this can be and have addressed the issue with our maintenance team to ensure a more timely response in the future. We appreciate your patience in waiting for it to be fixed. We're glad to hear that you enjoyed our on-site restaurants and shops as well... read more
Would definitely come again The elevator in the west tower was a little scary very noisy So convenient that everything is in one spot
Business response:
We sincerely appreciate you taking the time to share your experience and great rating with all of us. We hope to welcome you back again soon. Thank you, Tropicana Atlantic City
Awesome stay, would definitely come back! Housekeeping could have been better. There was only 2 towels in our room when we first entered. I called down to housekeeping and spoke with someone and they told me that they would bring more towel up within the hour and they never did. Also the elevators were hot and little dirty. Everything was great. Express check-in went well. Very spacious room. Also the view from the room was awesome. Everything was very accessible, restaurants, shopping, boardwalk. And pretty cheap parking, o... read more
Business response:
We sincerely appreciate you taking the time to share your experience and great rating with all of us. We hope to welcome you back again soon. Thank you, Tropicana Atlantic City
Great time away from chaos for a short time! Elevator area was VERY hot but no where else Variety of things to do/eat in the hotel
Business response:
Greetings Shellsea, Thank you so much for taking the time to share your positive experience at Tropicana Atlantic City! We appreciate your feedback and are thrilled to hear that you had a great time away from the chaos. We would like to apologize for the uncomfortable temperature in the elevator area. We will definitely look into this matter and take necessary steps to ensure it does not happen again. Your feedback helps us improve and provide a better experience for our valued guests like you. We are happy to know that y... read more
Ehh. Too Much hassle trying to get towels and broken coffee maker replaced
Business response:
Greetings Peter, Thank you for taking the time to provide feedback about your recent stay at Tropicana Atlantic City. We appreciate hearing from our valued customers as it helps us improve our services. We are truly sorry to learn about the inconvenience you experienced with obtaining towels and the broken coffee maker in your room. Your remarks are taken seriously, and we apologize for any hassle you encountered during your stay. Please know that we constantly strive to meet and exceed the expectations of our guests, and ... read more
Good
Business response:
Hello Hiram, Thank you for taking the time to share your review of Tropicana Atlantic City. We appreciate your feedback and are glad to hear that you had a good experience with us. We value your opinion and strive to continuously provide the best possible service to our customers. Thank you again for your review, and we look forward to welcoming you back to Tropicana Atlantic City in the future! Best regards, Jason Tropicana Atlantic City
comfortable had to reuse towels on 3rd day remodeled room was great
Business response:
Dear Silver, Thank you for taking the time to review Tropicana Atlantic City! We appreciate your feedback and are delighted to hear that you found the remodeled room to be great and comfortable during your stay. We apologize for any inconvenience you experienced with the towels on the 3rd day. We value your comments and will address this matter with our housekeeping team to ensure a consistently positive experience for our guests. We hope to have the privilege of welcoming you back for another enjoyable stay in the future... read more
Good Value Stay Lack of clear communication with guests. Limited signage on hotel floors. I would NOT recommend for families with any age children; too big and confusing to navigate if they get separated, even just to go to bathroom. There were people pandering directly outside of the facility. Area seemed sketchy. Small hiccup during stay, but the staff were really accommodating. I appreciated how they made a sincere effort to correct mistakes or gaps in their hospitality. They proved that they wanted you to be satisfied. T... read more
Business response:
Dear Janice, Thank you for taking the time to share your recent experience at Tropicana Atlantic City. We appreciate your valuable feedback and are sorry to hear that we did not meet all of your expectations during your stay. We apologize for any confusion you may have experienced due to limited signage on our hotel floors. We understand how important clear communication is for our guests, especially those with families. Please know that we will address this issue to ensure a more seamless experience for all our visitors.... read more
Tropicana Atlantic City has a 3.9 star rating with 87,399 reviews.
Tropicana Atlantic City is closed now. It will open tomorrow at 9:00 a.m.