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Tru by Hilton Wichita Northeast
- Hotels
- Wichita, KS
About this business
Location details
1236 N Greenwich Rd, Wichita, KS, 67206, United States
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Consistently awesome staff !
Business response:
Thank you very much for your perfect rating! We truly appreciate you taking the time to share your feedback. We’re delighted to know you had a great stay with us. If there’s ever anything you’d like to share about your experience in the future, we would love to hear it. We hope to have the pleasure of welcoming you back again soon.
Clean room and nice staff
Business response:
Thank you for your kind feedback! We’re so pleased to hear that you found your room clean and our staff welcoming and helpful. Providing a comfortable stay and friendly service is very important to us, so it’s wonderful to know we met your expectations. We truly appreciate you choosing to stay with us and hope to welcome you back again soon.
Business response:
Thank you for taking the time to complete our survey. We truly appreciate your feedback, as it helps us continue to improve and provide the best possible experience for our guests. We’re grateful you chose to stay with us and hope to have the pleasure of welcoming you back again in the future.
The room was clean and comfortable. Breakfast was ok, but I would have liked a few more options.
Business response:
Thank you for taking the time to share your feedback. We’re pleased to hear that you found your room clean and comfortable—providing a relaxing stay is very important to us. We also appreciate your comments regarding breakfast. While we’re glad it was satisfactory, we understand the value of having a wider variety of options and will certainly take your feedback into consideration as we look for ways to improve. We truly appreciate your stay and hope to have the opportunity to welcome you back in the future.
This hotel was quiet and in a good neighborhood. The staff was friendly. The rooms were clean and the breakfast is what you expect it to be. It is a great value and we would definitely stay here again when we are in Wichita.
Business response:
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our quiet location, friendly staff, and clean rooms. It’s also great to know that you found the hotel to be a good value and that the breakfast met your expectations. Your kind words mean a lot to our team, and we truly appreciate your recommendation. We look forward to welcoming you back the next time you’re in Wichita!
My first experience at a Tru property and it was great. Big shoutout to the front desk staff who checked me in! Very friendly and efficient, exactly what I needed after a long day of travel.
Business response:
Thank you so much for sharing your experience! We’re thrilled to hear that your first stay at a Tru property was a great one. A special thank you for recognizing our front desk team—especially LaKendra. We’re so glad she made your check-in smooth, friendly, and efficient, exactly what you needed after a long day of travel. Your kind words mean a lot to us, and we’ll be sure to share your shoutout with LaKendra. We truly appreciate your stay and hope to welcome you back again soon!
Business response:
Thank you for taking the time to complete our survey. We truly appreciate your feedback, as it helps us continue to improve and provide the best possible experience for our guests. We’re grateful you chose to stay with us and hope to have the pleasure of welcoming you back again in the future.
Yes
Business response:
Thank you very much for your perfect rating! We truly appreciate you taking the time to share your feedback. We’re delighted to know you had a great stay with us. If there’s ever anything you’d like to share about your experience in the future, we would love to hear it. We hope to have the pleasure of welcoming you back again soon.
First, Patrick was very helpful in getting us checked in quickly and telling us about the hotels amenities. Next, we ordered an accessible room since I’m visually impaired and to our liking the bathroom was wonderful with a step in shower instead of a bathtub and there were plugs that were low enough for wheelchair to reach. Very comfortable and very clean. Patrick checked in, by Text, frequently to make sure everything was going all right, and that was much appreciated. at one point, we returned back to the hotel pretty lat... read more
Business response:
Thank you so much for your thoughtful and detailed review! We’re delighted to hear that Patrick provided such a helpful and welcoming check-in experience, and that he continued to follow up throughout your stay to ensure everything was going well. We will be sure to share your kind words with him—he will truly appreciate it. It’s also wonderful to know that your accessible room met your needs and expectations. We’re especially pleased that you found the bathroom setup convenient and the room both comfortable and clean, as we... read more
Frequently asked questions about Tru by Hilton Wichita Northeast
How is Tru by Hilton Wichita Northeast rated?
Tru by Hilton Wichita Northeast has a 4.2 star rating with 1,494 reviews.
When is Tru by Hilton Wichita Northeast open?
Tru by Hilton Wichita Northeast is open now. It is open 24/7.