This profile has been claimed by the business owner or representative.
Tru by Hilton Wichita Northeast
- Hotels
- Wichita, KS
About this business
Keeping the family entertained is a breeze with Exploration Place, Sedgwick County Zoo, and Tanganyika Wildlife Park just a short drive away. For a touch of culture, visit the Century II Performing Arts & Convention Center. Enjoy complimentary WiFi, printing, and a daily 'build your own' breakfast during your stay. Plus, our 24/7 market has all your last-minute needs covered.
Location details
1236 N Greenwich Rd, Wichita, KS, 67206, United States
Get directions
Room wasn’t very clean. Found a bandaid on the floor by the bed.
Business response:
Hi Tandy. We are sorry to see you did not have the experience you should have. If you would like to discuss your experience further, please reach out to us at (316) 925-5100. We would love the opportunity to make this right.
Business response:
Hi, Katie. Thank you. 😊
Less than friendly staff at reception desk The lady at the front desk walked off as we came to the counter shortly after 10 Pm and was gone a while. She was rather rude.
Business response:
Thank you for your feedback. We’re sorry to hear about your experience with our front desk team. Providing friendly and attentive service is a top priority, and we regret that we fell short during your visit. Your comments will be shared with our team to address this and ensure better service in the future. We hope you’ll consider staying with us again so we can provide the warm hospitality you deserve. Safe travels!
We had a very nice stay, just wished there was a coffee maker in the room.
Business response:
Hi, Christine. Thanks for taking the time to share your positive experience. We appreciate it!
Room door key was broken, but staff fixed immediately!
Business response:
Hi, Gary. Thank you so much 😊
Business response:
Hi, Susan. Thank you. 😊
Really liked the lobby layout and friendly staff made it comfortable to just chill by the pool table and have a coffee
Business response:
Hi, Aerielle. Thank you so much!
We got in at 9pm and checked out at 720am the next day. We were just there for an early medical appt. While staff was great and everything seemed clean. I did not sleep at alllllll due to the loud rattling air conditioner and the loud mini fridge and even worse…random LOUD bangs coming from the neighboring room. 6 times from 3am to 5am. Loud enough it shook the wall and woke my very heavy sleeper sister. Fortunately my 3 year old only stirred and didn’t wake.
Business response:
Thank you for your feedback reguarding your recent stay at our hotel. We are concerned to hear about the issues you experienced, particularly with the noise disturbances that affected your sleep. We understand how important a restful night is, especially before a medical appointment. Thank you for sharing your feedback about the air conditioner, mini-fridge, and the loud noises from the neighboring room. We appreciate you bringing these matters to our attention, as it helps us identify areas for improvement. We're glad to he... read more
Frequently asked questions about Tru by Hilton Wichita Northeast
How is Tru by Hilton Wichita Northeast rated?
Tru by Hilton Wichita Northeast has a 4.5 star rating with 1,093 reviews.
When is Tru by Hilton Wichita Northeast open?
Tru by Hilton Wichita Northeast is open now. It is open 24/7.