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TruFit Athletic Clubs - Sunland Mall
- Gyms
- El Paso, TX
About this business
Location details
750 Sunland Park Dr, Suite 101B, El Paso, TX, 79912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to Midnight | |
| Tue | 5:00 a.m. to Midnight | |
| Wed | 5:00 a.m. to Midnight | |
| Thu | 5:00 a.m. to Midnight | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
RecommendedThis place is amazing! Super clean and the machines are incredible. My new favorite gym for sure! Mask is required, they check your temperature, and it’s a welcoming environment. I’ve been going here for a week and it’s never packed and it’s very comfortable. Definitely recommend!!!
RecommendedI like it its worth it. very nice and clean 😊😊😁😍😍😍😍😍
The gym is always hot and stuffy, equipment takes a while to get repaired when it's broken. Bathrooms always dirty/broken. The biggest disappointment is that they say it's 24 hours, but it's only 24 hours from Monday to Friday not 7 days a week.
Business response:
Please accept our apologies for the hot conditions, equipment delays, dirty bathrooms, and misleading hours. Contact us at (915) 300-1993 to discuss improvements.
Really rude staff. Stay away from these guys.
Business response:
We are disappointed to hear about your experience. Please feel free to reach out to us at (915) 300-1993 to discuss this further.
They do not turn on the air conditioner. It is unbearable. Hotter inside than outside.
Business response:
We are concerned to hear about the issue with the air conditioning. Please contact us at (915) 300-1993 so we can address this matter promptly. Thank you for your feedback.
No air conditioning in the tru lady gym. Working out with a fan.
Business response:
We apologize for falling short in providing a comfortable workout environment for you at our Sunland Mall location. Our team is working on resolving the issue with the air conditioning in the tru lady gym. Thank you for bringing this to our attention. If you have any further concerns, please don't hesitate to reach out to us at (915) 300-1993.
P THEY NEVER ANSWER!!!!! FYI!! They promise you one thing with your membership and they can change their mind at any point and change the rules! Hahah they told us we can take in a guest with the most expensive membership. They decided they are no longer allowing it! They told us 24/7! They decided last month no more 24/7! The pads for the machines are very worn and falling apart!! Sad cause I really like the gym! GET THE CHEAPEST MEMBERSHIP! Not worth the extra money!!!
It’s not clean at all and on top of that, I canceled my membership back in December and i still got charged in January and every time I call they say it’s been escalated and they’re working on it but we’re already in May and still have not gotten my 50 dollars back. My boyfriend who also canceled has been getting charged all these months PLUS the yearly fee, i just wonder how much money they’re taking from all the people that have canceled. Horrible
I had been trying to cancel my membership since last October 2022. I cancelled in person with their 45 day notice and still charged me an extra month of membership. Was unable to reach them by phone, sent 5 emails to their GM who never replied to my last 2 emails and finally got a response via their instagram messenger. However, I still have yet to get my refund for the last extra month I got charged and they have stopped responding to my messages as well. This was the worst customer service experience I’ve ever had especial... read more
Frequently asked questions about TruFit Athletic Clubs - Sunland Mall
How is TruFit Athletic Clubs - Sunland Mall rated?
TruFit Athletic Clubs - Sunland Mall has a 4.7 star rating with 4,476 reviews.
When is TruFit Athletic Clubs - Sunland Mall open?
TruFit Athletic Clubs - Sunland Mall is open now. It will close tomorrow at 12:00 a.m.