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TruFit Athletic Clubs - Walzem
- San Antonio, TX
About this business
Location details
5330 Walzem Road, San Antonio, TX, 78218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to Midnight | |
| Tue | 5:00 a.m. to Midnight | |
| Wed | 5:00 a.m. to Midnight | |
| Thu | 5:00 a.m. to Midnight | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
this is an initial review - we've been waiting for 30 minutes at 5am and no one has shown up to open the gym. used to be 24 hours but now we gotta deal with people sleeping in potentially. .
Business response:
We are truly sorry for your frustration with the gym not being open on time at your location, Daniel. We take negative reviews like this one very seriously, as we strive to always deliver the best possible service. We will have our customer success team look into this immediately and make sure that incidents like this do not continue to occur. We hope to have the opportunity to turn this experience around into a positive one. If you have any further comments or concerns please email me directly at bhubbell@clubtrufit.com and... read more
If you go to TRUFIT do not Pay for personal training sessions. They charge $180 for two weeks and they only pay the trainers $10 for 30 minutes... It is an absolute scam to the people who want to get in shape and improve their health. Trufit is a SCAM do not I repeat DO NOT spend your money on the personal training sessions I used to be a Trainer until I found out that they ONLY pay Trainers $10 an hr for a 30Min Session. They charge $180 every 2 weeks for a 2 30 min session per week. They keep The rest of the $ for them sel... read more
Went to enjoy a workout with some friends, since I was finally free and had some time to workout with them. My 2nd day in I was in a middle of a workout and this lady walks up causing a big scene about me doing personal training and violation of a contract. Saying they told me when I signed up.. well not only was I not doing any personal training, seeing how she stopped me midway my set, they also didn’t even review my contract , because the 3 PEOPLE that signed me up.. yep that’s right it took 3 ppl to sign me up. Smh they ... read more
Business response:
We are truly saddened that your experience has been a negative one thus far, Wimberly. We take bad reviews very seriously, and we would like to ensure that your comments are taken into account so that we can improve our business and deliver the best experience possible. Please email me at bhubbell@clubtrufit.com with any further details and I or someone on the customer success team will get back to you as soon as possible. Thank you.
RecommendedAwesome fit location in San Antonio, has more free weights than all the other trufit locations if it had a sauna. It will definitely be the go to location for all trufit members.
Business response:
Thank you so much, Theking! We’re proud of the work we do and we’re pretty pumped to hear that you’re enjoying it. See you next time!
scamming a woman with cancer! I didn't want to state my condition but this is how scandalous they are! I have stage 3 cancer in my main and liver and below is my experience with trufit, their location managers as well as their "DM" corporate manager in San Antonio Texas Don't trust this gym, management and corporate personnel are rude. Worst experience dealing with a gym. I signed up online and when I went in speant over an hour with a personal trainer giving me a tour and talking g to me about my goals which was awesome... read more
Business response:
We are truly saddened that your experience has been a negative one thus far, Erin. We take bad reviews very seriously, and we would like to ensure that your comments are taken into account so that we can improve our business and deliver the best experience possible. Please email me at jpelt@clubtrufit.com with any further details and I or someone on the customer success team will get back to you as soon as possible. Thank you.
RecommendedFix the TV's. You have TV's all over your wall...that are not on???
Business response:
We appreciate your feedback, Marc. We always want to provide the best facilities we possibly can to keep our customers happy and healthy. We'll keep your comment in mind for the future so we can continue to improve moving forward. Thanks!
RecommendedZero Complaints. Here For Only One Reason. To Get It In.
Business response:
Thank You for the recommendation, Thayoung! We put our hearts into what we do here and love to see that our hard work is paying off.
180 al mes y un servicio pesimo.
Business response:
Eduardo, lamentamos mucho haber perdido la marca con tu experiencia. Nos tomamos muy en serio las malas críticas, especialmente porque nos esforzamos por ofrecer siempre el mejor servicio posible. Si tiene comentarios o inquietudes adicionales, comuníquese conmigo directamente a jpelt@clubtrufit.com y me pondré en contacto con usted lo antes posible. Gracias.
Business response:
Denise, we're very sorry that we've missed the mark with your experience. We take bad reviews very seriously, especially because we strive to always provide the best possible service. If you have any additional comments or concerns, please reach out to me directly at jpelt@clubtrufit.com and I will get back to you as soon as I can. Thank you.
Frequently asked questions about TruFit Athletic Clubs - Walzem
How is TruFit Athletic Clubs - Walzem rated?
TruFit Athletic Clubs - Walzem has a 4.7 star rating with 4,044 reviews.
When is TruFit Athletic Clubs - Walzem open?
TruFit Athletic Clubs - Walzem is open now. It will close tomorrow at 12:00 a.m.