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Tyler Complete Care

4.9

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Location details

1809 Capital Drive, Tyler, TX, 75701, United States

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4.93,276 reviews
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Rachel T.'s profile image
Rachel T. 
a year ago

Wonderful staff! 

Business response:

We're elated to hear you had a wonderful experience with our staff at Tyler Complete Care. Our team strives to provide exceptional service to all our patients, and we're thrilled that this was reflected in your visit. Thank you for taking the time to share your positive feedback! We truly appreciate your kind words and look forward to continuing to serve you with the same level of care in the future. 

Rachel T.'s profile image
Rachel T. 
a year ago

I had a great experience at Tyler Complete Emergency Care. There was very little wait time before they brought me back! I was feeling very bad, with multiple symptoms, & Dr. McDonald listened patiently & zeroed in on the problem. He was so kind. His treatment was spot on, & I’m feeling much better now. 

Business response:

Hello Ms. Thomas, Thank you for sharing your positive experience at Tyler Complete Care. We love your feedback. We're pleased to hear that you had a great experience with minimal wait time and that Dr. McDonald provided attentive and effective care. It's wonderful to know that his treatment was successful and that you're feeling much better now. We appreciate you taking the time to let us know about your visit. Please take care and stay safe out there. 

Sheilah L.'s profile image
Sheilah L. 
3 years ago

My experience was great! I couldn’t be more pleased! 

Business response:

Hello Ms. Leisch, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Tyler location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again! 

Sheilah L.'s profile image
Sheilah L. 
3 years ago

My experience was great! Every staff member was friendly and kind. I didn’t feel rushed and appreciated their patience. Jill Leisch 

Business response:

Hello Ms. Leisch, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Tyler location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again! 

Joyce S.'s profile image
Joyce S. 
3 years ago

Was good the only medicationiam takngis PAXOVID. 

Business response:

Thank you for trusting us with your care. Please feel to reach out to our Nurse Manager, Cindy, at 903-508-4886 if you have any questions or need additional assistance. 

Billy C.'s profile image
Billy C. 
3 years ago

Great caring and totally personal professional people. Calm from the time I walked in the office. 

Business response:

Hello Mr. Coleman, Thank you for choosing our Tyler facility recently. Sounds like you had a good ER visit with Complete Care although it seems we need to try a bit harder to increase our rating to a 5 star! We are here when you need us, 24/7and ready to help with any and all emergency medical issues. Thanks again! 

Hannah C.'s profile image
Hannah C. 
3 years ago

The girl at the front desk and an attitude. It’s not like I wanted to be there either 

Business response:

Thank you for taking the time to provide your feedback. Heather from our leadership team attempted to contact you but could not reach you. At your convenience, please call Heather at 903-508-4886. 

Alicia D.'s profile image
Alicia D. 
4 years ago

I dont like talking to Dr Robertson 

Business response:

Thank you for taking the time to provide your feedback. Our team is always looking for ways to improve and would appreciate the opportunity to more about your experience. Our Nurse Manager, Cindy, attempted to call you but was unable to reach you. At your convenience, please call Cindy at 903-508-4886. 

Stanley R.'s profile image
Stanley R. 
4 years ago

The cedar blowing in from South Texas is what causing all my problems. The steroid shot y’all gave me is the best thing you could have done for my allergies. 

Business response:

Hello Mr. Riley, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Tyler facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again 

Frequently asked questions about Tyler Complete Care

How is Tyler Complete Care rated?

Tyler Complete Care has a 4.9 star rating with 3,276 reviews. 

When is Tyler Complete Care open?

Tyler Complete Care is open now. It is open 24/7.