4.9
7801 reviews75 reviews have no rating
THANK YOU FOR THE WONDERFUL SERVICE!
Birdeye is one of the best investments we made. when we ask our new patients how they heard about us, many of them reply: "your reviews". Thank you to everyone at Birdeye who make it possible for patients to share their opinions and experiences at Saadsmiles. Great staff too
BirdEye is a game changer! This App makes getting your clientele feedback so easy and effortless. BirdEye allows you to put your heart and focus into providing excellent service for your business and collects the great feedback for you to keep growing.
Nick was a fantastic trainer! Very friendly and helpful. Looking forward to continuing a successful business relationship with our firm and your company.
The account rep spent a lot of time going over everything, they are a good company, v happy, thanks
Great company and friendly staff.
Birdeye is an excellent platform to gather reviews for my company. I have been using them for a couple years. If I have an issue they respond to me quickly and resolve it efficiently. I would and do recommend them to others.
My conversation with Ellen about a few questions I had about integration and system processes was quick and to the point. We got all we needed in a short amount of time as time is money. I have not doubt that I will have an y issues getting answers in the future. Good work, keep it up.
Very enjoyable and easy to begin. All good
The messenger tab is a wonderful feature to get help. Samit helped us and did a great job.
BirdEye team is always very helpful & responsive.
We use bird eye as our review management software. We have it for three different companies. We're able to see all the reviews that come in. It helps bridge the gap between bad and good reviews. Customers that need to cool off have the opportunity to write negative reviews for feedback, but the reviews go directly to our company inbox and not posted on the web which is nice. It gives us the opportunity to then touch base with the dissatisfied customer and iron things out before it becomes public. They offer great tools but you have to use it or it's not worth it.
Great experience all round ! They have a great platform which I really like navigating. Would recommend.
"Volume of reviews" What do you like best about Birdeye? The volume of quality reviews is amazing. It is hard to get customers to review your product normally but BirdEye has a very effective system of reaching our customers. What do you dislike about Birdeye? Nothing really. Occasionally we get NR review and is usually just a comment about our service and wish they could be steered toward a review. Recommendations to others considering Birdeye: If you want a lot more volume of great reviews about your services then BirdEye is your company. What problems is Birdeye solving and how is that benefiting you? Again, getting our customers on a high volume rate to review our services thus helping future customers make decisions based on our quality reviews
"Helpful!" What do you like best about Birdeye? A one-stop-shop for all reviews to be responded to quickly. What do you dislike about Birdeye? some websites require you to go to their site to respond. What problems is Birdeye solving and how is that benefiting you? quick and easy responses.
"Birdeye is an easy and great system to use for reviews." What do you like best about Birdeye? I appreciate the simplicity and quick feedback. What do you dislike about Birdeye? .................................................... What problems is Birdeye solving and how is that benefiting you? Tracking resident problems and receiving feedback
"I like how fast I can review my customers' experiences by being up to date.." What do you like best about Birdeye? Promptness and Accuracy. The fact I can gauge how we are doing from my customer's perspective. What do you dislike about Birdeye? Nothing really. I have been using the BirdEye for over a year and I really like the results. What problems is Birdeye solving and how is that benefiting you? The fact that I get instant feedback on all my customers about their experience.
"Great Experience." What do you like best about Birdeye? I Iike the fact you can see reviews from multiple sites. What do you dislike about Birdeye? I do not dislike anything about BirdEye. What problems is Birdeye solving and how is that benefiting you? Solving issues with patients that did not have the best experience possible. The benefit is seeing what patients those were.