Our reviews
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4.9
7448 reviews73 reviews have no rating
- g
Great service people
- c
Husain was extremely patient and helpful! It was a breeze working with him to resolve our issue!!! Great customer service skills!
- j
Very helpful and quick to respond/resolve
- a
Thank you!
- k
Great customer service! Well done!
- a
Avinash is awesome!
- m
DB did a great job helping me resolve my issue and worked with my schedule when something came up last minute. I appreciate the help!
- j
Very easy to work with, thank you!
- k
Always helpful and always a great experience!
- e
I appreciate the willingness to expolore adding new features based on customer request.
- f
They resolved the issue immediately, and most important followed up checking that it was done correctly! Great job
- d
- l
We signed up with Birdeye only a few weeks ago and I'm amazed at the fantastic results we have gotten in such a short period of time. My onboarding expert Abdul has been delightful to work with. He has taken the time to thoroughly review the software with me, has addressed all my questions and concerns and has been so accommodating. I really appreciate his expertise. Great program and great customer service
- n
super fast, detailed, and professional response! resolved my issue quickly
- a
Great customer service! Answered all my questions.
- e
Always helpful and quick to respond.
- s
Agent was quick and professional
- s
Girish was very helpful!
- a
Birdeye makes communicating with customers so simple and we're getting more reviews than before. I enjoy working with our account representative Ayush because he is patient and thorough.
- d
Awesome customer service!!!!
- m
He provided the information and solution I needed in a timely manner
- n
I just wrote out a whole paragraph in my last review... #SUMEETFORPRESIDENT #JARODROCKS
- m
Sumeet provided awesome customer service and went the extra mile by providing several solutions.
- n
First I want to say that every experience I have had with Birdeye support has been amazing. Jarod and Sumeet are the literal best especially because they deal with me, all my questions, and all of my requests with such poise. There are several things about Birdeye that I do not like and if it weren't for those two employees I would have put in a request to switch to something that works for what we need. I see the potential in Birdeye for sure, especially with them on your team.
- r
Thank you Nidhi for taking out time and explaining features of Birdeye. I appreciate your call and patience.