Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7448 reviews73 reviews have no rating
- m
Nate has been awesome to work with. He is always very helpful and really takes the time to help me understand the program.
- t
My only issue is that you didn't contact us about the expiration of our security certificate as you have done in past years.
- k
Our rep did a nice job with answering any questions we may have and showing us the Birdeye site so we understood how to manage it.
- n
Tanmay was very helpful and make sure to take the time to ensure we full understood the system and next steps. We admittedly took a little bit longer to get launched, but he was very patient with us during the entire rollout period.
- j
I love the instant messaging and video chat the best but the review feature is great too
- n
Love the support I get from Birdeye. Sumeet has been there for me since Birdeye was first mentioned to me and Jarod, our account manager is superb.
- s
Always a great experience!
- b
love you guys
- t
Great support!!
- m
thank you for your speedy service, the issue was fixed less than 24 hours.
- k
Once again, the Birdeye team went above and beyond to help me solve an issue! The customer support staff are always so helpful and patient, thank you Birdeye!
- w
Very helpful
- k
Birdeye is a great platform that drives reviews and interactions for businesses.
- k
Needed help quick, got what i needed in a quick time frame.
- j
Been using BirdEye for several years now. Support has always been great, responsive and very helpful.
- m
Nate at BirdEye was thorough and helped our team get up and running quickly and seamlessly. He listened to our feedback and truly collaborated with our marketing team.
- h
Tanmay did a great job helping our team get set up in Birdeye and was very patient when we delayed the process due to our capacity. I have only good things to say :).
- a
We had integration troubles and a delayed response from a specialist in the Integration Dept. but our customer success manager, Jacqueline, and my experience with the second Integration Specialist, Rohtash, was wonderful1 They were both very quick to respond to my issue and Rohtash reached out directly to the DMS and then monitored the account to ensure it was working properly. I truly appreciate the time and professionalism of both Rohtash and Jacqueline!
- l
Best overall with Birdeye, DB did a great job and I felt supported with the issues I was having with the site. Great work!
- c
Sumeet was quick to help and patient with me. Great support!
- j
Everyone at Birdeye is awesome!
- m
Girish is very knowledgeable and was very patient with me. Thanks, Girish!!!
- a
Himanshu was awesome!
- r
Great Follow through and amazing staff
- a
My ticket was responded to very quickly and was resolved within an hour of submitting the ticket.