Our reviews
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4.9
7448 reviews73 reviews have no rating
- s
My implementation manager, Arka, is awesome! They are always very helpful and goes above and beyond. I wish I could tip them.
- j
Our Rep was great at explaining everything in terms we could understand without talking "down" to us. He clearly showed us how to navigate and make sure we had correct notes before closing the ticket.
- s
Really appreciate the fast action on a concern we had and the politeness of the person we were working with.
- s
Great company, outstanding customer service
- h
AMAZING GREAT SERVICE AND ABDUL IS ALWAYS PROMPT AND PROFICIENT
- s
Thanks for the quick resolution!
- k
needed help setting up my reviews and you all walked us through how to do it and helped me get it up and running. thanks again
- m
Himanshu is very quick and helpful, thank you!
- w
Srijan did a great job. Couldn't have had a better experience.
- n
Sumeet was extremely helpful and knowledgeable. He showed me exactly what I needed to know and made sure I knew I could reach out to him again, personally if I preferred since he was already familiar with what process I was trying to perfect. #Sumeetforpresident!
- c
Excellent customer support and response time for my request. Nidhi was wonderful.
- a
A team member responded right away and tried to resolve my issue. When it was not successful she called in another member of your team. They continued to troubleshoot until my issue was fully resolved. Thank you both for your efforts.
- e
Roshni Kapoor was fantastic to work with, and did a great job following up to make sure the changes were done correctly and promptly.
- n
Thanks for looking into this for me and going above and beyond to get me an answer to my question!
- d
He went above and beyond to assist me. Appreciate how quickly he responded and stayed with me until we resolved it and I understood. Thank you!
- e
- j
Just very helpful and made me aware of an issue I didn’t know about beforehand!! Thanks for looking out(:
- e
My problem was addressed and solved in less than 1 hour by a very knowledgeable, courteous, and friendly technician.
- n
Very easy to ask questions and problem was corrected and more helpful solutions were given
- g
My Representative was great! He was knowledgeable and efficient.
- c
Great Service by the Representative that called me and resolved the issues on July 6, 2021.
- j
Allways top notch professional service from the Birdeye Staff ! They are the best at what they do!
- l
I gave the Birdeye team all 10's because they were able to resolve my issue quickly without having to go back and forth :) Thank you!
- c
Akhilesh is always quick to respond and helps us with any issues or concerns in a timely manner.
- e
They were fast at resolving the issue and very helpful!