Our reviews
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4.9
7449 reviews73 reviews have no rating
- t
The best part of the experience was with our rep Arka. He was always responsive to e-mail and phone calls and always followed up as promised!
- d
he was very knowledgeable and respectful.
- c
Fixed everything I needed in a jiffy. No hold, I started by chatting and then got busy so the rep called and problem was fixed in no time.
- j
I continue to be impressed with the level of customer service and level of technical understanding the Birdeye teams provide to our company. Over the 15 years working with software companies, this has been the #1 experience, ever! Thank you!
- t
Quick and efficient response, thanks!
- b
Great support guy!!
- k
Husain made fixing the problem easy and quick. He walked me through the steps I needed to take and explained everything thoroughly
- n
The rep that helped me was very patient and walked me through every step.
- n
Great help. Thanks!
- d
Great job! I appreciate the help and friendly service.
- b
Rep was going to forward me to another person. When she found them to be busy she took it on herself and was able to resolve with a quick few steps. Very knowledgeable and friendly! Thank you
- l
My issue was corrected easily and in record time! He even helped me correct and update a few things I noticed on our profile that were outdated.
- l
Avinash, was great and helped me resolve my issues in a timely manner.
- r
Thank you for the follow up. Appreciate it!
- t
Avinash is always very helpful. Thank you!
- k
Always helpful!
- t
Thank you Birdeye for all your help.
- r
- z
Really glad Shivani texted me so we could address it and get it knocked out with a text and call. Thanks!
- j
Great onboarding. Thanks Gautam.
- t
Avinash is always helpful. Thank you!
- c
Great follow up. No need to try so hard though. We are busy too and will follow back up when we can. Great help!!
- j
BirdEye has helped us get about 450 reviews! We love them!!! ????
- d
Sagar is exceptional! Thanks so much! Dorothy D4C
- t
Husain was so helpful and quick with our resolution! It was great chatting with him.