Our reviews
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4.9
7524 reviews73 reviews have no rating
- v
Nate was efficient and super helpful, as always. Thank you!
- m
They responded immediately and resolution tested first worked! Thank you Sagar, Sahil & Roshni!
- g
Thank you for your help!
- l
Himanshu Goswami was very helpful. He followed up, called a couple of times to try to connect, scheduled a call with me, and kept trying until everything was solved. Working with Himanshu Goswami was one of the best customer service experiences I've had in a while. Thank you, Himanshu.
- a
He was very nice!
- k
Always a great experience with Birdeye
- k
Quick response to issue but our own tech helped figure it out so much of the survey was not applicable (so I chose neutral).
- j
the technician was very patient and helpful
- f
I was happy to have received a call instantly. Thank you so much for the contact and great followup. Francine Tarantino Grandview Dental
- a
Very great experience as usual
- j
I submitted the ticket but was away from my office for personal reasons for two weeks and the team continues to follow up with me which I appreciated. When I was able to connect the issue was resolved quickly and professionally.
- l
rep was great! answered my question quickly!
- m
Quick and short to the point response.
- m
Avinash always helps me out with everything. He is a top resource at bird eye with a lot of knowledge.
- k
DB was very helpful, and polite. He provided status updates so I knew that people were still looking into my issue, and presented working solutions. I would happily work with him again.
- a
Helpful and efficient.
- d
I was unable to get on ring central for the tech to access my computer and fix the issue and had to be walked through how to fix the problem. The tech was very professional and patient with directing me through the process and together we reached the solution needed. I was very happy with the help I received.
- j
Once connected, it did not take any time to address our needs. Thanks.
- h
The person helping us was super nice, and very knowledgeable.
- r
Always great service and great results!
- m
Very Professional!
- v
Good overall service when I reached out via the chat option. Resolved my issue quick.
- b
I had a duplicate Google page for my office. Problem solved, the duplicate elimination process initiated with Google, quick and efficiently. Great job!
- a
Gulshan Jha assisted me. He is very knowledgeable about the problem I was experiencing with sending out automated review requests. He made the experience exceptional by clearly explaining and showing me how to do what is needed to remedy the problem. I was very impressed! So happy I have knowledgeable and friendly help at Birdeye. Thanks, again!
- m
Birdeye texting for work has completely changed our lives. It is so convenient for communicating with guests and you can set up mass text campaigns for marketing as well. Seriously, BIrdeye is the greatest tool of all time.