Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7730 reviews75 reviews have no rating
- j
DB was very pleasant and helpful. Thank you!
- n
Thanks for the help!
- s
Himanshu provided excellent support in solving my GMB connection. He also took time to explain certain features that we could enable and use. Overall great support provided by Himanshu today
- l
Singe (?) was very helpful. When it wasn't clear what I needed to do from reading the chat, he asked to call. We were able to jump online together and he fixed the problem. Super friendly as well!
- c
Service was very good, issue was resolved in a timely manner.
- r
Always great service. Thanks Birdeye.
- c
Appreciate the patience and continue follow up to resolution.
- a
Good job support team
- w
Very patience and detail.
- d
Vishal is TOPS! His patience and expertise help put stressful situations on a calm footing. Thank you BirdEye!
- k
He responded in a timely manner and was able to resolve the issue and great follow through as well
- v
Nate addressed all of my questions and concerns and has excellent customer service skills. Thank you!
- j
Great Support
- w
I ended up having to leave the conversation, but the rep was quick to respond and courteous.
- c
Quick phone response and professional customer service representative!
- s
She answered my question and helped me quickly. Thank you!
- j
Hassan is great!
- m
Your entire support team is extremely attentive to our needs
- c
The representative was very helpful in working thru a solution.
- t
I get that you resolved the issue. It still would be helpful to know if it was a configuration issue that we did incorrectly on our end - so we won’t do it again - or a system issue that you corrected.
- j
Gulshan is seriously the best and we love working with him, all of us here - he fixed a problem in like 3 minutes flat today it was amazing. And so patient with us and our (frequently late or not prepared) clients!
- t
Girish Pacherwal did a great job. He did everything he said he would and even resolved another issue which other support people said was not possible.
- c
My rep was fantastic! He was very helpful and resolved the problem efficently.
- j
We got everything resolved. Thank you.
- l
Birdeye has the best customer service in the reputation management business