Our reviews
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4.9
7595 reviews75 reviews have no rating
- c
The representative was very helpful in working thru a solution.
- t
I get that you resolved the issue. It still would be helpful to know if it was a configuration issue that we did incorrectly on our end - so we won’t do it again - or a system issue that you corrected.
- j
Gulshan is seriously the best and we love working with him, all of us here - he fixed a problem in like 3 minutes flat today it was amazing. And so patient with us and our (frequently late or not prepared) clients!
- t
Girish Pacherwal did a great job. He did everything he said he would and even resolved another issue which other support people said was not possible.
- c
My rep was fantastic! He was very helpful and resolved the problem efficently.
- j
We got everything resolved. Thank you.
- l
Birdeye has the best customer service in the reputation management business
- o
Professional and Courteous Service.
- c
Great Customer service and product.
- d
Thanks
- m
Love the team at BE! Just need to get through these random disconnects occurring with GMB listings. Hoping now that we removed virtual locations from the portal, that will no longer trigger other 4 wall locations to " disconnect ".
- a
Thank you Avinash Nagpal for resolving our issue fast and effectively!
- n
As always, very helpful! Thank you!
- i
I was very pleased with my on-boarding experience. Nakul was a great guide. Thanks to Birdeye we are now able to display reviews on our web store and a have a streamlined way of sending review requests.
- c
New user to Birdeye So far a great experience with Babette. She was very thorough and patient. Thank you Babette
- d
Thank you for your help!
- t
GREAT CUSTOMER SERVICE
- c
Sagar Sharma was efficient and easy to work with. Got right to the problem and remedy.
- t
Thank you DB for going above and beyond
- m
Deepika was amazing!! She was focused in completing helping the situation! Well done
- a
quick response
- m
Birdeye texting for work has completely changed our lives. It is so convenient for communicating with guests and you can set up mass text campaigns for marketing as well. Seriously, BIrdeye is the greatest tool of all time.
- a
Gulshan Jha assisted me. He is very knowledgeable about the problem I was experiencing with sending out automated review requests. He made the experience exceptional by clearly explaining and showing me how to do what is needed to remedy the problem. I was very impressed! So happy I have knowledgeable and friendly help at Birdeye. Thanks, again!
- r
Always great service and great results!
- v
Good overall service when I reached out via the chat option. Resolved my issue quick.