4.9
7796 reviews75 reviews have no rating
Great Customer service and product.
Thanks
Love the team at BE! Just need to get through these random disconnects occurring with GMB listings. Hoping now that we removed virtual locations from the portal, that will no longer trigger other 4 wall locations to " disconnect ".
Thank you Avinash Nagpal for resolving our issue fast and effectively!
I was very pleased with my on-boarding experience. Nakul was a great guide. Thanks to Birdeye we are now able to display reviews on our web store and a have a streamlined way of sending review requests.
New user to Birdeye So far a great experience with Babette. She was very thorough and patient. Thank you Babette
Thank you for your help!
GREAT CUSTOMER SERVICE
Sagar Sharma was efficient and easy to work with. Got right to the problem and remedy.
Thank you DB for going above and beyond
Deepika was amazing!! She was focused in completing helping the situation! Well done
quick response
Birdeye texting for work has completely changed our lives. It is so convenient for communicating with guests and you can set up mass text campaigns for marketing as well. Seriously, BIrdeye is the greatest tool of all time.
Gulshan Jha assisted me. He is very knowledgeable about the problem I was experiencing with sending out automated review requests. He made the experience exceptional by clearly explaining and showing me how to do what is needed to remedy the problem. I was very impressed! So happy I have knowledgeable and friendly help at Birdeye. Thanks, again!
The person helping us was super nice, and very knowledgeable.
Always great service and great results!
Very Professional!
Good overall service when I reached out via the chat option. Resolved my issue quick.
I had a duplicate Google page for my office. Problem solved, the duplicate elimination process initiated with Google, quick and efficiently. Great job!
Quick and short to the point response.
Avinash always helps me out with everything. He is a top resource at bird eye with a lot of knowledge.
DB was very helpful, and polite. He provided status updates so I knew that people were still looking into my issue, and presented working solutions. I would happily work with him again.
Helpful and efficient.
I was unable to get on ring central for the tech to access my computer and fix the issue and had to be walked through how to fix the problem. The tech was very professional and patient with directing me through the process and together we reached the solution needed. I was very happy with the help I received.
Once connected, it did not take any time to address our needs. Thanks.