Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7524 reviews73 reviews have no rating
- k
He responded in a timely manner and was able to resolve the issue and great follow through as well
- v
Nate addressed all of my questions and concerns and has excellent customer service skills. Thank you!
- j
Great Support
- w
I ended up having to leave the conversation, but the rep was quick to respond and courteous.
- j
Hassan is great!
- m
Your entire support team is extremely attentive to our needs
- s
Himanshu provided excellent support in solving my GMB connection. He also took time to explain certain features that we could enable and use. Overall great support provided by Himanshu today
- l
Singe (?) was very helpful. When it wasn't clear what I needed to do from reading the chat, he asked to call. We were able to jump online together and he fixed the problem. Super friendly as well!
- c
Service was very good, issue was resolved in a timely manner.
- r
Always great service. Thanks Birdeye.
- c
Appreciate the patience and continue follow up to resolution.
- a
Good job support team
- b
Response was timely.
- j
DB was very pleasant and helpful. Thank you!
- j
Excellent Customer Service.Knowledgeable,Friendly and Articulate!
- l
The situation seemed to resolve itself. So, some of the questions don't apply. The Birdeye representative was very helpful and responsive.
- t
The customer service person took care of our issue. Although the one I spoke to yesterday didn’t not. I would really like someone at birdeye to find a way so that the pictures that appear on Facebook rotate among several different choices. I hate that it’s the same picture that pops up every time. I think that once a person sees an image once, they don’t check that post again. When people keep seeing the same picture pop up they likely aren’t reading the reviews over and over.
- n
Thanks for the help!
- l
Avinash not only was able to resolve the issue but also teaches me more about the app every time I speak with him.
- m
Great customer service will definitely recommended this customer
- d
Great software to get five-star reviews from our customers! And BirdEye's customer service is worth TEN stars!
- s
Arka was knowledgeable and responsive he quickly answered our questions and resolved our issues. He was a pleasure to work with.
- s
Solved my problem right away! :)
- s
Very professional and easy to understand steps I needed to do.
- a
Very timely support and follow up! Thank you!