4.9
7967 reviews75 reviews have no rating
Sumeet was extremely helpful and knowledgeable. He showed me exactly what I needed to know and made sure I knew I could reach out to him again, personally if I preferred since he was already familiar with what process I was trying to perfect. #Sumeetforpresident!
Excellent customer support and response time for my request. Nidhi was wonderful.
A team member responded right away and tried to resolve my issue. When it was not successful she called in another member of your team. They continued to troubleshoot until my issue was fully resolved. Thank you both for your efforts.
Roshni Kapoor was fantastic to work with, and did a great job following up to make sure the changes were done correctly and promptly.
Thanks for looking into this for me and going above and beyond to get me an answer to my question!
He went above and beyond to assist me. Appreciate how quickly he responded and stayed with me until we resolved it and I understood. Thank you!
AMAZING GREAT SERVICE AND ABDUL IS ALWAYS PROMPT AND PROFICIENT
Thanks for the quick resolution!
needed help setting up my reviews and you all walked us through how to do it and helped me get it up and running. thanks again
Himanshu is very quick and helpful, thank you!
Srijan did a great job. Couldn't have had a better experience.
Great company, outstanding customer service
My implementation manager, Arka, is awesome! They are always very helpful and goes above and beyond. I wish I could tip them.
The representative was very patient and helpful.
When I use the chat feature the representative always resolves the issue. I appreciate knowing that I can use the chat feature and know that things will get resolved.
Our Rep was great at explaining everything in terms we could understand without talking "down" to us. He clearly showed us how to navigate and make sure we had correct notes before closing the ticket.
Amazing service
Srijan was very helpful. Was able to resolve my issue quickly and was easy to work with
Very polite and got back with me on time.
A.J. Provided the very best customer service that I have received from Birdeye during my six years of business as a reseller! If everyone could give his level of customer service, you would be the leader in reputation management! It was the perfect support call with me as a reseller and my client on a ring central car. Cheers to AJ!
we jumped on a quick call, shared my screen and walked me through the process to get a FB connected
Always prompt service!
Really appreciate the fast action on a concern we had and the politeness of the person we were working with.
We noticed we were having issues...no reviews coming in. Insta-chatted with a representative who determined it was from a dentrix update,called us immediately, got into the server and took care of the problem. Quick Service! Thank you!