4.9
7993 reviews75 reviews have no rating
Nate at BirdEye was thorough and helped our team get up and running quickly and seamlessly. He listened to our feedback and truly collaborated with our marketing team.
Tanmay did a great job helping our team get set up in Birdeye and was very patient when we delayed the process due to our capacity. I have only good things to say :).
Best overall with Birdeye, DB did a great job and I felt supported with the issues I was having with the site. Great work!
Sumeet was quick to help and patient with me. Great support!
Everyone at Birdeye is awesome!
Been using BirdEye for several years now. Support has always been great, responsive and very helpful.
Needed help quick, got what i needed in a quick time frame.
Birdeye is a great platform that drives reviews and interactions for businesses.
Our rep did a nice job with answering any questions we may have and showing us the Birdeye site so we understood how to manage it.
Tanmay was very helpful and make sure to take the time to ensure we full understood the system and next steps. We admittedly took a little bit longer to get launched, but he was very patient with us during the entire rollout period.
I love the instant messaging and video chat the best but the review feature is great too
Love the support I get from Birdeye. Sumeet has been there for me since Birdeye was first mentioned to me and Jarod, our account manager is superb.
Always a great experience!
love you guys
Great support!!
thank you for your speedy service, the issue was fixed less than 24 hours.
Once again, the Birdeye team went above and beyond to help me solve an issue! The customer support staff are always so helpful and patient, thank you Birdeye!
Very helpful
Nate has been awesome to work with. He is always very helpful and really takes the time to help me understand the program.
Always grateful for AJ's expertise and help!
The is was resolved
The problem review was removed as asked! Easy Peasy.
Your customer service is FANTASTIC! It's prompt, knowledgable, accurate, and thorough - can't be beat!
My only issue is that you didn't contact us about the expiration of our security certificate as you have done in past years.
Very knowledgeable and conveyed the information in an easy to understand way!