4.9
7932 reviews75 reviews have no rating
Support team always very good help. Pay them well!
My representative went above and beyond to solve the problem of Birdeye substituting the text number we had with the trial account to the text number assigned to us after becoming a customer. She was outstanding!
Excellent customer services and great tool. It puts all the reviews in one place
Great customer service! Quick and responsive about everything that is needed. What an amazing upgrade compared to Podium!
Roshini addressed my concerns in a very effective manner.
Srijan was on it. Great communication and very helpful.
Thank you for your help! I appreciate it!
Rep has been very responsive throughout my case and was able to jump on a meeting right away to help me resolve an issue.
Great rep, problem solved!
Efficient service
He was very patient explaining everything and helping me to navigate to cross check the issues. Very kind, knowledgeable professional
I <3 Birdeye
I'm very happy with the service and hospitality. Thank you
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Thanks to the Chat feature!
lets gooooo
Thanks for the timely resolution of the issue!
Super efficient and appreciate the solutions offered!
Go Birdeye, Go Birdeye, Go! Go Birdeye, Go Birdeye, Go! Go Birdeye, Go Birdeye, Go!
Thank you!!
Rohtash was great, but it took way too long to get a resolution on this. The problem was first noticed July 20th and there was not a resolution until September 8th.
Nate has been amazing and very patient. Weekly meetings to keep us focused on our timeline has been critical for our Team.
Excellent customer service Team led by the Best in the Business Ujjwal Singh.
I contacted the support team about a question I had and I received a quick and detailed answer. They contacted me, as they said they would, as soon as they had more information I needed. Really appreciate the time and hard work!