4.9
8050 reviews75 reviews have no rating
Very respectful and responded in a timely fashion!
Support never fails. Even when the documentation fell short, your service representative did not. He was able to add clarity to a new process.
Abdul was extremely communicative and worked hard to get this issue resolved. Great customer service!
Great work and thank you for resolving my issues.
Very helpful
Roshni was great!
Thank you so much!
Girish is helpful. Answered all questions.
We were having an issue that was hard to explain but support was able to understand and solve it in a few minutes!
very responsive and fixed this issue quickly
Great turnaround thank you
Thank you Birdeye! You're the best!
Email I received to update our data. Making sure it wasn't phishing.
It took awhile, but we got it done.
Birdeye has the best customer support ever!!
Very friendly customer service and the issue was solved very quickly!
Hussain was awesome!!
he was very experienced and extermly patience
Thanks
They solved my problem quickly and were very professional. Great customer service.
I couldn't find content on the website about the upcoming "Automatic response to reviews" being turned on September 21st, and the survey wasn't clear. Support couldn't seem to see whether I had opted out in the survey. Very happy to receive a phone call to resolve.
Excellent service and platform.
The only two times I needed support with Birdeye they were prompt, easy to talk to, polite, and fixed it right away. Furthermore, they deliver what they promise. They are one of three companies I deal with that have superb support. They are an excellent tech investment for me.