Our reviews
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4.9
7521 reviews73 reviews have no rating
- m
Excellent Service!
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The onboarding process was quite smooth. I am also impressed with the quick responses to my emails.
- j
Great add to anyones company Customer service is great. They always have Webinars and things to help our employees work with the apps easier. Pros We use this for all our medical stores and a few others. Monthly we will pull the CRM and email all patients for a review. we love being able to text them or email them right from the app if they reply with any concerns. Cons Nothing honestly. Maybe easier search if possible .But overall the program works very well for us. Specially for the stores.
- m
Should consider either a reduced price or easier combination capabilities for multiple locations. Otherwise great platform and wonderful capabailties
- b
Nothing but good things to say! Pros: We love being able to access all reviews in one location. We love the survey option and the integrated messaging platform that allows us to connect with customers quickly and easily. The live support is also a wonderful feature. Cons: There is nothing negative to report on this software. It is a definite time saver and makes keeping track of customer satisfaction so much easier. Overall: BirdEye makes getting customer reviews a snap. Once we set it up and had some initial reviews we found it caught on like wildfire. This is a great piece of software!
- r
Avinash took the time to understand our problem, and we are in the midst of getting everything resolved. Thank you.
- c
Great products coupled with excellent customer service. Our office has quadrupled the amount of reviews with the help of their service. Highly recommend.
- r
Highly recommend this service, Tech Sahil was very knowledgeable and helpful!
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I have been using BirdEye for getting feedbacks from my patients for my dental clinic (Orchards Dental Clinic in Edmonton,Alberta,Canada)for more than a year now.I have had great success with BirdEye and I would suggest BirdEye to anyone who would like to get valuable inputs from their clients to help improve their performance .
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"One of the best choices I have ever made" What do you like best about Birdeye? This tool has helped me to develop more strong bonding with my customers as it provides me the clear idea about what they think of my product and thus on the basis of their opinions I become more capable of taking the best actions based on the business plans. This tool is helping me a lot in building a reputation of my organization in front of my customers and provides me the details about the how many customers reached my product and what they exactly think about it. What do you dislike about Birdeye? From me there is no complaint and also I have never faced any difficulty while using this tool. It is going well and let me feel proud about its performance. I really appreciate its entire team which is working efficiently for the amazing development of this tool. Recommendations to others considering Birdeye: I recommend this tool which companies are looking for an excellent product for the communication and reputation management purposes. According to my experience with this tool I can say it will be meeting your needs and provide efficient services. What problems is Birdeye solving and how is that benefiting you? It is very easy to use software and it has simplest interface with no technicality involved, when I talk about its services I will like to talk about its availability too as it is very reasonable in price. It has become my need becaue it helps me to convert the leads in to revenue.
- v
Great software for managing your reviews Pros: For past clients we explored BirdEye for clients needing to manage reviews. We liked the overall software structure and found it sharp and usable. Cons: We did not have much to dislike about this software from what we explored and needed it for. I think it does exactly what they offer. Overall: Great software for our clients to manage their reviews, and keep customer focus a priority.
- d
Great customer service!!
- c
It seems that a review software should take GREAT care of their customers. I must say that the support staff is always helpful and willing to work through issues with me in a expedited fashion.
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Great help getting my issue resolved. Much appreciated.
- s
Sorry, the comment was for another company. You are doing great
- c