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4.9

7992 reviews
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75 reviews have no rating

4.8
3,126 reviews
4.7
608 reviews

Srijan is not only prompt but a pleasure to work with and thorough. Thank you for having real professionals to help when its needed.

Mike B.
Wed, Sep 29, 2021 05:00 PMvia Birdeye

thanks for your help and patience

Delia C.
Wed, Sep 29, 2021 05:00 PMvia Birdeye

I got the resolution

Keetra P.
Wed, Sep 29, 2021 05:00 PMvia Birdeye

The rep I spoke with was very knowledgeable and helpful.

Lorita S.
Wed, Sep 29, 2021 05:00 PMvia Birdeye

LFG!!!

Alex Test O.
Wed, Sep 29, 2021 05:00 PMvia Birdeye

Srijan was very helpful and informative. He took the time and went above any beyond to provide professional assistance for a mission-critical component of our birdeye implementation. Even though our facebook integration was unable to be rectified, the experience was very positive and encouraging. I look forward to working with Srijan and Birdeye again, though hopefully not for a while :-)

Sam M.
Wed, Sep 29, 2021 05:00 PMvia Birdeye

Srijan was very helpful! Thank you

Yvonne G.
Wed, Sep 29, 2021 05:00 PMvia Birdeye

Quickly addressed my question and showed me a couple ways to go about moving forward with what we were questioning. Great experience

Megan S.
Wed, Sep 29, 2021 05:00 PMvia Birdeye

Love automation for staff. Thanks

Janie ..
Wed, Sep 29, 2021 05:00 PMvia Birdeye

He called me right away, and gave me the answers I was looking for.

Krystal C.
Wed, Sep 29, 2021 05:00 PMvia Birdeye

Smiles NY
Thu, Sep 30, 2021 09:08 AMvia Google

Sed Sed
Sat, Oct 02, 2021 06:38 PMvia Google

Gulshan was very personable over the call and addressed my technical issue in prompt manner.

Faisal A.
Sun, Oct 03, 2021 05:00 PMvia Birdeye

Very prompt response and action to resolve

Lisbeth M.
Sun, Oct 03, 2021 05:00 PMvia Birdeye

Partner Support would get 12 out of 10 for this feedback survey if it was possible.

Alex Test O.
Sun, Oct 03, 2021 05:00 PMvia Birdeye

Thank you all so much!

Alex Test O.
Sun, Oct 03, 2021 05:00 PMvia Birdeye

thanks

Gwen R.
Sun, Oct 03, 2021 05:00 PMvia Birdeye

Support Agent Avinash was extremely helpful!! Very thorough and patient. Extremely pleasant experience. Bravo.

Joshua S.
Mon, Oct 04, 2021 05:00 PMvia Birdeye

Quick, efficient and super friendly!

Tawana G.
Mon, Oct 04, 2021 05:00 PMvia Birdeye

Shivani Maurya went above and beyond to assist us with a fairly large issue and she did so during the weekend as well as the company mental health day. She made sure we were fully functional and online before the start of the business week in New Zealand which given the timezones is not the easiest task. Shivani seems to be the most effective problem solver we have dealt with and is an asset to the BE company that embodies the lead-by-example mentality. Thank you, Shivani. She deserves another mental health day =)

Aran M.
Mon, Oct 04, 2021 05:00 PMvia Birdeye

My representative helped me quickly and efficiently!

Lenora T.
Mon, Oct 04, 2021 05:00 PMvia Birdeye

Roshni Kapoor did an amazing job! She made the experience personal by emailing and calling me directly with updates. Nice touch! Of course, she handled the request swiftly. Thank you!

Justin S.
Mon, Oct 04, 2021 05:00 PMvia Birdeye

User friendly extremely helpful

Melissa R.
Mon, Oct 04, 2021 05:00 PMvia Birdeye

The issue was handled quickly and professionally.

Carol K.
Mon, Oct 04, 2021 05:00 PMvia Birdeye

it was good and fast

Office S.
Mon, Oct 04, 2021 05:00 PMvia Birdeye