4.9
7798 reviews75 reviews have no rating
Partner Support would get 12 out of 10 for this feedback survey if it was possible.
Support Agent Avinash was extremely helpful!! Very thorough and patient. Extremely pleasant experience. Bravo.
Quick, efficient and super friendly!
Shivani Maurya went above and beyond to assist us with a fairly large issue and she did so during the weekend as well as the company mental health day. She made sure we were fully functional and online before the start of the business week in New Zealand which given the timezones is not the easiest task. Shivani seems to be the most effective problem solver we have dealt with and is an asset to the BE company that embodies the lead-by-example mentality. Thank you, Shivani. She deserves another mental health day =)
My representative helped me quickly and efficiently!
Roshni Kapoor did an amazing job! She made the experience personal by emailing and calling me directly with updates. Nice touch! Of course, she handled the request swiftly. Thank you!
User friendly extremely helpful
The issue was handled quickly and professionally.
Avinash is great! He took the time to walk me through the issue and why it was occurring.
Quick & easy resolution. Thanks!
Was able to get help in a timely and professional manner. Thank You!
it was good and fast
Thank you for the quick update and resolution.
Thank you support team! You have been really on point lately with calls and follow-up emails for our issues. Great work!
Very helpful in helping me learn to utilize all features of birdeye as well as get it setup.
So far BirdEye has been an exceptional service. The onboarding experience has been seamless and we have had great support from our rep Gautam who has been extra responsive.
Resolved the review removal quickly and with no issues.
Was quick and easy. Sumeet helped me getting a solution for my problem. Was great.
The customer service representative was very helpful abd resolved my issue quickly
Thank you AJ for your help!
Quick and helpful support thank you Nidhi!
Girish is great - very helpful and patient!
Oh man I am going to miss spell his name (sirinioa?) He his so AWESOME
They did the research, took care of the issue and did it on the same day. Thanks for your help!!
Arka has great. He's been really helpful and answered all of my questions.