Our reviews

great job by all members of the support team.

Matthew F.

☆☆☆☆☆

Wed, Oct 06, 2021 05:00 PMvia Birdeye

Awesome customer service!!!!

Deena ..

☆☆☆☆☆

Wed, Oct 06, 2021 05:00 PMvia Birdeye

Thank you for quickly resolving my issue!

Ailee C.

☆☆☆☆☆

Wed, Oct 06, 2021 05:00 PMvia Birdeye

He provided the information and solution I needed in a timely manner

Mike B.

☆☆☆☆☆

Wed, Oct 06, 2021 05:00 PMvia Birdeye

I just wrote out a whole paragraph in my last review... #SUMEETFORPRESIDENT #JARODROCKS

Nicole W.

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Wed, Oct 06, 2021 05:00 PMvia Birdeye

Sumeet provided awesome customer service and went the extra mile by providing several solutions.

Maria R.

☆☆☆☆☆

Wed, Oct 06, 2021 05:00 PMvia Birdeye

First I want to say that every experience I have had with Birdeye support has been amazing. Jarod and Sumeet are the literal best especially because they deal with me, all my questions, and all of my requests with such poise. There are several things about Birdeye that I do not like and if it weren't for those two employees I would have put in a request to switch to something that works for what we need. I see the potential in Birdeye for sure, especially with them on your team.

Nicole W.

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Wed, Oct 06, 2021 05:00 PMvia Birdeye

Thank you Nidhi for taking out time and explaining features of Birdeye. I appreciate your call and patience.

Roy ..

☆☆☆☆☆

Wed, Oct 06, 2021 05:00 PMvia Birdeye

Birdeye makes communicating with customers so simple and we're getting more reviews than before. I enjoy working with our account representative Ayush because he is patient and thorough.

AJ Jones

☆☆☆☆☆

Thu, Oct 07, 2021 12:19 PMvia Google

super fast, detailed, and professional response! resolved my issue quickly

Natalie M.

☆☆☆☆☆

Thu, Oct 07, 2021 05:00 PMvia Birdeye

Great customer service! Answered all my questions.

Alex C.

☆☆☆☆☆

Thu, Oct 07, 2021 05:00 PMvia Birdeye

Always helpful and quick to respond.

Erin V.

☆☆☆☆☆

Thu, Oct 07, 2021 05:00 PMvia Birdeye

Agent was quick and professional

Sinu M.

☆☆☆☆☆

Thu, Oct 07, 2021 05:00 PMvia Birdeye

Girish was very helpful!

Sarah V.

☆☆☆☆☆

Thu, Oct 07, 2021 05:00 PMvia Birdeye

We signed up with Birdeye only a few weeks ago and I'm amazed at the fantastic results we have gotten in such a short period of time. My onboarding expert Abdul has been delightful to work with. He has taken the time to thoroughly review the software with me, has addressed all my questions and concerns and has been so accommodating. I really appreciate his expertise. Great program and great customer service

Lydia Krasowski

☆☆☆☆☆

Fri, Oct 08, 2021 11:58 AMvia Google

Avinash is awesome!

Andrew M.

☆☆☆☆☆

Sun, Oct 10, 2021 05:00 PMvia Birdeye

DB did a great job helping me resolve my issue and worked with my schedule when something came up last minute. I appreciate the help!

Makayla M.

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Sun, Oct 10, 2021 05:00 PMvia Birdeye

Very easy to work with, thank you!

Jennifer T.

☆☆☆☆☆

Sun, Oct 10, 2021 05:00 PMvia Birdeye

Always helpful and always a great experience!

Karen S.

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Sun, Oct 10, 2021 05:00 PMvia Birdeye

I appreciate the willingness to expolore adding new features based on customer request.

Erin V.

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Sun, Oct 10, 2021 05:00 PMvia Birdeye

They resolved the issue immediately, and most important followed up checking that it was done correctly! Great job

Friedrich B.

☆☆☆☆☆

Sun, Oct 10, 2021 05:00 PMvia Birdeye

Great service people

Gael M.

☆☆☆☆☆

Mon, Oct 11, 2021 05:00 PMvia Birdeye

Very helpful and quick to respond/resolve

Jonathan N.

☆☆☆☆☆

Mon, Oct 11, 2021 05:00 PMvia Birdeye

Thank you!

Alex Test O.

☆☆☆☆☆

Mon, Oct 11, 2021 05:00 PMvia Birdeye