Great product with a great team who make multiple contacts with you through the implementation process to ensure you get the most value out of your investment. Very happy with my experience so far.

"If you ask, they will review!" What do you like best about Birdeye? Our industry is very competitive. When potential clients are shopping our services, there are many companies to choose from. Positive reviews are what help us stand out above the competition. BirdEye has made it so easy to ask for reviews! Clients and customers can receive emails and text messages to remind them about submitting a review. We have discovered that even if our clients are having a positive experience, they are not going to submit a review unless we ask them for one. What do you dislike about Birdeye? I can't think of anything negative. Our experience with it so far has been great! Recommendations to others considering Birdeye: You won't regret using BirdEye to help get those reviews. We've found that the number of reviews we have received has increased significantly which has helped our growth as a business. What problems is Birdeye solving and how is that benefiting you? We used to ask people for reviews, and they would tell us they would do it, but forget. With the text feature, it makes it real easy for a client or customer to submit a review. It also makes it easy for our field guys to ask for reviews. They can enter the customer into Birdeye, from their phone or tablet, before they even leave the customer's home after a scheduled visit. Since we started using Birdeye, the number of reviews we have received, as a company, has increased significantly.

"If you are a lawyer, and you don't have Birdeye for your firm, you need to change that today." What do you like best about Birdeye? I love getting all of these reviews from our clients. I loved how easy it was to set up the program and begin reaping the benefits of the company. Everything that birdeye promised, they delivered on. Also, their hands on training and easy implementation is amazing. They trained my staff in less than an hour on their program. Within 2 weeks from the first phone call with Birdeye, we started getting positive reviews online. In my business, positive reviews online are so incredibly important. Well, we now have a leg up on the competition. We are absolutely satisfied with Birdeye thus far. What do you dislike about Birdeye? We do not have any problems with Birdeye. I know that sounds cliché to say, but seriously, we have not encountered any problems with set up or implementation. If you own a small business, you need to get Birdeye. From the time of the first phone call, we were set up and getting good reviews in less than 2 weeks. I was a little skeptical at first, but after a month of getting positive reviews from our previous clients, I have zero doubts any more. Recommendations to others considering Birdeye: They are professional, easy to work with and we have received excellent results! If you are a small business owner, you need to hire Birdeye. You will be so happy with their results!! In less than a month, we now have almost twenty good reviews. What problems is Birdeye solving and how is that benefiting you? Our clients were able to easily make good reviews for our company. For the first year, we only had 3-4 reviews. Now that Birdeye has helped us, we have almost 20 reviews in about 2 months. Had I known then what I know now, I would have been a Birdeye client from day one. I am willing to bet I would have two to three as many reviews as I do now. We had the happy clients, we just didn't have a way to effectively get them to write great reviews for us on different mediums. Birdeye has solved that issue for us. I would happily recommend Birdeye to anyone whose business will be helped by good customer reviews. They also contacted the clients without bothering the clients. That is incredibly difficult to do. Yet, Birdeye continues to deliver. We have not had a single customer complaint about Birdeye.