4.9
7797 reviews75 reviews have no rating
Excellent texting tool for law firms Use Cases and Deployment Scope - I use Birdeye to text clients almost daily as I am not comfortable giving out my personal number for this purpose. The firm also uses it to solicit google reviews. It's proven to be very successful. Pros - Texting clients -Alerting users to new texts -Google review solicitation Cons - Advising the end user of the phone number the texts to client are coming from Likelihood to Recommend - I use it for day-to-day communication with clients who do not utilize email or telephones very frequently. It is excellent for soliciting urgent responses. Most Important Features - Text -Google review solicitation Return on Investment - Streamlined communication -Fast texting -Quick notifications
Thankful for Avinash this holiday season and his ability to quickly resolve our client issues!
always a great service - Praveen Reddy
I’ve tried the rest and Believe Me, Birdeye is by far… the Best!!!
quick and simple resolution to an issue that I could not otherwise solve on my own.
your customer service is admirable. rep was extremely polite.
Very prompt in resolving the issue
Great experience, Sunny was wonderful to work with.
Customer service was very helpful and was able to resolve my issue quickly.
Praveen was extremely helpful
Very interested in helping me and he did!
Sumeet continues to be very helpful!
Avinash is great. Always on point!
Praveen was very helpful and resolved the issue.
faster response than before
Sumeet continues to be very helpful in addressing issues. The timeliness is out of his hands, as it's reflective of Google and their lack of speed in addressing our concerns.
Thorough and pleasant
Thanks
Great job, Sumeet!
Great job, Sumeet!
Great job, Sumeet!
Great job, Sumeet!
OJ was extremely helpful and resolved our issue in a matter of minutes. Thank you so much for the great support. Happy New Year! Thomas
Great job, Sumeet!