4.9
7793 reviews75 reviews have no rating
It took a while, but we are happy with the fix. Birdeye saw it through.
Really great response as always by the Team at Birdeye!
Maddy always ready to help! Thanks so much!
Nidhi is fantastic
The gentleman helping me was extremely charismatic and friendly. He made this such an easy experience. I wish all CS rep's had his demeanor.
Super quick response and knowledge of the issue. Thank you!
Your representative was very knowledgeable and helped me with other issues while he was on the phone with me.
Prompt, polite, and correct!
Provided clear and constructive answers to my question. Very happy with the resolution.
She was excellent
Birdeye has taken the pain out of pursuing reviews. They to the work for us! One less thing I have to worry about. Oh and yes, our reviews have gone up, up, up!!!
For the first time ever, I could actually understand the person I was talking to which is a huge, huge plus! There is nothing worse than trying to figure out a problem/solution and a language barrier getting in the way!
Hussein is always wonderful to work with. He provides excellent service
Staff were awesome, attentive and excellent at explaining step-by-step how to use their system. Great work!
Thank you Ketan for your response.
Very friendly and helpful
Fast and Efficient
Fast and Efficient
Great job Thank you
He was very professional and took care of things quick!
Support specialists did well
Nidhi was super clear, to the point, and quick to show me the solutions involved. I really appreciated the screenshare so I can learn in the dashboard where I could make these adjustments myself in the future.
Thanks for jumping on a call and helping me today!
Rep gave extra effort to find me comprehensive resources for my question!
The agent was quick and helpful.