Our reviews

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4.9

7932 reviews
5
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4
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75 reviews have no rating

4.8
3,126 reviews
4.7
608 reviews

Ajay got this done in one day for us. Very happy with the turnaround.

Jeremy S.
Mon, Apr 17, 2023 05:00 PMvia Birdeye

Awesome app!!!

Paul Jones
Tue, Apr 18, 2023 04:42 AMvia Google Play

birdeye has a great customer soport team Pros: easy to use , easy to integrate other platforms great tool to chat and have all the real time feedback from customers Cons: we are not able to communicate ont he negative reviews with customer and offer solutions Overall: i think is a great tool for my marketing department is basically all that i use to engafe on customer feedback and questions

maria r.
Tue, Apr 18, 2023 10:41 AMvia Capterra

Smooth process and knowledgeable team . Everything was great . It's overwhelming at first but we got through it . We managed to get everything done. We are very thankful to be assisted by a knowledgeable , patient & kind Birdeye Agent/Staff (Antariksha Dutta ) The onboard training with her was amazing . Overall 10/10 Highly recommended. It's worth it.

Sunshine Bildstein
Tue, Apr 18, 2023 11:17 AMvia Google

She knew exactly how to fix my problem. We got it done in under 5 minutes

Michael S.
Tue, Apr 18, 2023 05:00 PMvia Birdeye

Thank you!

Alexis H.
Tue, Apr 18, 2023 05:00 PMvia Birdeye

Appreciate the knowledge and patience of my helper. He had his job cut out for him as I’m so bad with computers. Ended up screen sharing and he zipped right through it. 🙏🏻

Dave W.
Tue, Apr 18, 2023 05:00 PMvia Birdeye

Was super efficient today! OJ answered my question right away!!!

Mara L.
Tue, Apr 18, 2023 05:00 PMvia Birdeye

Explained and showed. Fast service.

Dana P.
Tue, Apr 18, 2023 05:00 PMvia Birdeye

fast and efficient

Janice L.
Tue, Apr 18, 2023 05:00 PMvia Birdeye

fast and efficient

Janice L.
Tue, Apr 18, 2023 05:00 PMvia Birdeye

fast and efficient

Janice L.
Tue, Apr 18, 2023 05:00 PMvia Birdeye

thorough as usual

Janice L.
Tue, Apr 18, 2023 05:00 PMvia Birdeye

KARIMAH MURPHI
Wed, Apr 19, 2023 06:11 AMvia Google

We've been using Birdeye effectively for upwards of 3 years Pros: The ease of integration and automation to dental practice management systems for us and our clients is superb. Super simple to install. Customer service has also been superb, they are dedicated to solving problems. Cons: The actual interface can sometimes be a bit difficult to navigate. Overall: Love how you can set it and forget it and it will do its job month after month, year after year, reliably.

Virginia N.
Wed, Apr 19, 2023 02:21 PMvia Capterra

Customer service/help desk and chat were exceptional.

Candace C.
Wed, Apr 19, 2023 05:00 PMvia Birdeye

great job!

Jacque T.
Wed, Apr 19, 2023 05:00 PMvia Birdeye

Praveen is always very kind and helpful

Anna B.
Wed, Apr 19, 2023 05:00 PMvia Birdeye

Always great customer service

Tatjana S.
Wed, Apr 19, 2023 05:00 PMvia Birdeye

Huisan is awesome!!!

Tatjana S.
Wed, Apr 19, 2023 05:00 PMvia Birdeye

Very helpful in resolving my issues.

Chris M.
Wed, Apr 19, 2023 05:00 PMvia Birdeye

fast and efficient

Janice L.
Wed, Apr 19, 2023 05:00 PMvia Birdeye

fast and efficient

Janice L.
Wed, Apr 19, 2023 05:00 PMvia Birdeye

Souryyajit Saha thank you for your help always efficient

Alejandra R.
Wed, Apr 19, 2023 05:00 PMvia Birdeye

Birdeye Review Pros: The platform is user-friendly which is very beneficial to both the client and us as we help manager their brand. When we run into any issues or have questions, the Birdeye support team is there to help. Cons: Issues with Google Website override links not displaying correctly. Otherwise, the platform is great!

Verified Reviewer
Thu, Apr 20, 2023 02:37 AMvia Capterra