Our reviews
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4.9
7471 reviews73 reviews have no rating
- s
- j
Great people, great product.
- b
It was a great implementation
- d
Thank you Raj . you were polite , genuine and went above and beyond . you saw that there were all these positive reviews and comments on Charter Radiology but were not posted because patients either failed to give a rating or hit the wrong button . you went ahead and posted all those reviews on birdeye review site for Charter Radiology . thanks so much for your extraordinaire work ethic. wish you much success Dr Daisy Uppal
- k
Very nice. Still new and loving it so far
- s
Very patient & wonderful!!
- f
- m
After 3 people support people tried, Saurabh was able to solve my problem
- r
- t
- p
Everyone has been very good. Some are outstanding - for instance, I just got off the phone shortly ago with Peter. He was fantastic. Could not have been any more understanding and supportive.
- a
Got to me in a timely manner and resolved my problem quickly. Customer service is great!
- v
New to Birdeye Pros: The product seems to be very promising...Just getting started so hope to have more to share in the very near future. Cons: Running in to some bug issues - but support is standing behind it I am utmost confident all will work out great. Overall: The support and training has been top notch. I cannot wait to really get up and running with this product and see what it can do for my clients.
- r
Guy was great. Kind of disappointed with birdseye why does my link keep falling of track?
- k
Trying to type a 9 above but it doesn’t seem to stick. I’ve had two experiences....spoke to someone in September about the address change and nothing happened. Now I made a request, this time through your system and it seems to be updating all the listings...thanks
- b
They were very helpful and prompt with their replies! No complaints whatsoever.
- g
Very informative and thorough. No suggestions at this point.
- c
Awesome Customer Support Pros: Easy to use and it does result in more reviews. Plus the customer support has been great. Cons: Not able to integrate sharing of Yelp reviews. But that is more of a problem with Yelp.
- a
The rep responded very quickly to my ticket. He also called a second time to follow up since he did not reach me the first time.
- v
TtECH SUPPORT WAS VERY HELPFUL, AS OPPOSED TO THE ORIGINAL PERSON ANSWERING THE PHONE
- k
Great Reviews Tool Pros: It is pretty user friendly once you get the hang of it. Cons: It does take just a few sessions to figure out how to use the tool, effectively. Overall: Great Support team and pretty cool reviews tool.
- c
My rep, Jordan, was very helpful and informative. I look forward to working with him again next week.
- s
Birdeye Review Pros: BirdEye gives regular , prompt feedback from my patients, it makes following up with my patients so easy. Cons: I have not found anything yet that I do not like. Overall: This service keeps tabs on my reviews so I see EVERYDAY how my staff is doing. I can address the few issues I have had quickly while it is still fresh in everyone's mind and turn a negative into a positive!
- c
BirdEye Pros: Simple and intuitive interface and very effective. Cons: We only use the review tools and I have nothing bad to say. Overall: It has been great from signing up to onboarding to putting it to use.
- c
The rep answered all my questions.