Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7471 reviews73 reviews have no rating
- k
I have has a great experience w Babette in our training. Looking forward to beginning to proactively managing our reviews and online presence.
- g
Birdeye review Pros: Allows us to send a review request once and Birdeye does the chasing. Has helped us increase the number of reviews significantly with next to no effort. Cons: Can be a little slow to log onto the system. Overall: Good. The customer service is excellent although you have to contact them through email and wait for a response the following day.
- j
My question was answered and the staff member was friendly.
- m
It was great, smooth.
- j
They were extremely helpful, we got disconnected and the representative even called me to make sure I was taken care of...Thank You!!
- v
Good service so far Pros: I had a 1 week trial and it looks like it worked well Cons: I don't have enough experience to answer this question
- j
I'm sorry I've forgotten the name of the person who helped me but he was VERY helpful and it was a bonus that I could understand him. He had a great demeanor.
- k
Maria Swiacke at IRA Subaru was fantastic. She is very personable and friendly. She knows her clientele. Maria is responsible and willing to fight for customer's rights. If you want to buy a car go to her. She gets the job done quick and painless. Thanks for everything.
- t
- s
Well it's just freakin fantastic!!! I mean where else am I going to find an app with all the functionality like this? I'm tribbly floored doctor.
- j
Good, quick service every time we inquiry with a question. Thanks:).
- l
Babette did a great job and was quick on her feet when we found the account was set up with our business name rather than online advertising image- great job Babette and thank you so much for a very efficient implementation, I look forward to speaking with you next week!
- s
You guys are the best! Thanks for always responding as quickly as possible :)
- j
Satisfied overall Pros: The software keeping track on my reviews. The texting service. Cons: It is simple and foesn't do a heck of a lot sure its fun to have everything in the same place but i think its expensive for a «reminder» reputation stacker hade similar for 60 a month. Overall: Good service and walkthrough, easy to use software.
- m
- e
Exremely patient and helpful. Awesome.
- j
Fenix Ammunition Pros: I like the tie-in with Google Reviews and the ability to send information via text message. Cons: Needs to be an 'all in one' solution so I don't have to purchase multiple application from different companies in order to get what I need. For example: - Needs to have product reviews - Needs to be able to push and retrieve data from Mailchimp and other mass email marketing applications Overall: So far, it has been a good experience. We're already seeing additional reviews come through. Hope to see that continue.
- t
We appreciate that you're keeping an eye on the review process for us. Also appreciate the correcting of the problem as quickly as possible w/o disruption to our office operation! Thank you.
- t
Very pleasant and helpful person
- t
Awesome software! Pros: Reviews rolling in on the first day - I LOVE BIRD EYE! Cons: the cost - wish it was a little cheaper but I do see the value of the cost Overall: great customer service - looking forward to working together
- f
The rep was very helpful and took the time to actually find my account and walk me through getting back into it.
- s
one of the best team i have worked with. I made one phone call and they did not waste any time, this lead to cascade of events, towards integration of my new EMR Athena Health with Birdseye. They keep me posted on each and every step of the way. I got regular phone calls explaining what they are doing and what I need to do on my side. I am very impressed, and I will and I am recommending to my friends in a heartbeat.
- a
I just had a quick question about if I needed to manually do anything with our STOP responses. I had an answer as fast I had a question, so I could move on with my work!
- a
Overall good but shortcomings Pros: Can see all the reviews in one location. Cons: Can't control timing when review requests can be sent Overall: 7/10
- e
solved issue with minimal delay