Review Stars

Our reviews

We're #1 but don't take our word for it. See what businesses say about us.

4.9

7616 reviews
5
7142
4
360
3
39
2
0
1
0

75 reviews have no rating

4.8
2,980 reviews
4.7
585 reviews
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  • p

    The support I received was very helpful and timely. Thank you for your help!

  • j

    Support was very knowlagable and helpful. Thanks

  • r

    Your representative was awesome and very helpful.

  • a

    Great follow up and attention to detail - thanks so much!

  • c

    The people on this call were able to figure out that some of our brands had current contracts with Birdeye. While this was something that we will be working to solve, maybe we should add a step to the implementation which checks a brand and let’s us know automatically.

  • l

    Great company to work with - very helpful and easy integration!

  • j

    I have had a grea experience with them they helped me bring a 3.7 star review up to 4.4 in a few weeks

  • a

    He was very courteous,explained everything in detail.Very nice experience.

  • l

    Avinash is the best!

  • l

    Avinash takes his time to follow through and find the root cause of any account issues!

  • d

    The support rep was professional and got the job done

  • w

    Friendly and effectively

  • v

    They pointed me to not only the solution, but to where in the documentation it's at. From there, I was able to figure out the rest of my woes. Thank you!

  • h

    I’m grateful for the representative who helped me with my questions and requests. She was quick and effective and friendly.

  • j

    Always thorough and responsive

  • j

    Always thorough and responsive

  • j

    Always Thorough

  • s

    I was very pleased how my issue was resolved quickly. Thank you !

  • r

    Commitment to ensuring customer financial Information was protected.

  • d

    Sonny is the man! He walked me thru the whole process with style and grace. 10/10 Stars.

  • s

    No comment.

  • h

    So great, stayed on the phone with me while I figured out what I needed to do on my end. He let me know it would take 24 hours for it to be resolved but it was completed in about 2 hours!!!!!

  • j

    Thank you once again for jumping right in and assisting with our troubleshooting efforts. Great job!

  • e

    Nidhi was incredibly prompt and effective at figuring out why I was having a technical issue and resolved it on the spot. A+

  • j

    Always professional