Review Stars

Our reviews

We're #1 but don't take our word for it. See what businesses say about us.

4.9

7471 reviews
5
7007
4
355
3
36
2
0
1
0

73 reviews have no rating

4.8
2,863 reviews
4.7
579 reviews
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  • n

    Excellent experience

  • a

    Team did a great job explaining the programs features, step by step, very impressive.

  • t

    Awesome product and great customer service!

  • t

    The implementation was awesome. What's even better is the support I got after the implementation. Kudos to Kyle and Himanshu.

  • j

    Great service. Comprehensive, easy-to-use portal. Very cordial, patient, and consistent help. Excelent results!!!

  • b

    I always have outstanding support for any question or issues. Great program and service!!!

  • a

    Customer support is prompt, exact, and economic with time. Fantastic service!

  • s

    Thank you Kyle for all your help!

  • r

    Customer support was on top of it the entire time. Checked in with me multiple times about my issue. Keep up the good work.

  • f

    Great customer service!!!!!

  • w

    Great Customer Service

  • m

    The person who assisted me was very helpful and helped me resolve my issue right away.

  • a

    Very fast response and helped sort the issue promptly.

  • d

    Excellent Review Software Pros: We love this for allowing us to see reviews from our patients quickly Cons: Can be an issue to figure out who actually wrote the review

  • s

  • l

    Positive Reviews EVERYWHERE Pros: We've had more positive reviews (while receiving fewer negative ones) than ever since adding Birdeye to our marketing. I love that reviews are added to FB automatically when they're 5 stars. Cons: Set up was rather time consuming, but so worth it.

  • g

    Customer service is one of the best I've ever experienced. Great at following up to make sure that my issues were being taken care of. Thank you Ellen!

  • g

  • b

    By far, the best customer support experience ever.

  • j

    Extremely detailed and thorough. Great Experience

  • d

    I appreciate the automation and professionalism of Birdeye! All I can say is I wished I would have used them sooner!

  • c

    Everything went fantastic. It was much better than the service we usually receive from Birdeye support.

  • m

    The tech was informative, explained what he was doing, and went beyond his scope to research my problem.

  • c

  • d

    We have had minimal problems with Birdeye, but when questions arise, I can easily get online support through chat. you always follow up with an email as well.