Our reviews

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4.9

7935 reviews
5
7446
4
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75 reviews have no rating

4.8
3,126 reviews
4.7
608 reviews

We have used Birdeye for our reputation management for many years. We recently added some new features and the onboarding was organized and beneficial. Snehashish, Ridhi and Rishiraj are easy to work with and the program makes a big difference for our company.

K/M Resorts
Fri, Oct 27, 2023 03:17 PMvia Google

Bon logiciel Pros: Très pratique pour le marketing digital par mail Cons: Je ne lui trouve aucun inconvénient je le recommande

Aubierge
Sat, Oct 28, 2023 01:01 AMvia Capterra

Me siento muy emocionada de empezar a trabajar con Birdeye, mi experiencia a sido la mejor Ritesh me ah ayudado mucho con todo el proceso ah sido todo un placer, si tienes un negocio te lo super recomiendo que empizes con ellos.

Adialys Pol
Mon, Oct 30, 2023 09:56 AMvia Google

Very good service! Extremely beneficial for small businesses

Andrew Jones
Mon, Oct 30, 2023 01:21 PMvia Google

This is a great app for our company. Really easy to use. Easy to stay in contact with our customers

Zelybeto
Tue, Oct 31, 2023 11:15 AMvia Apple App Store

Birdeye has helped our company so much.

Adriana Holmes
Tue, Oct 31, 2023 11:45 AMvia Apple App Store

It was a great experience with Sunidhi on onboard training for Birdeye. I recommend working with Sunidhi, Thanks

Nasim Ansari (VapeX & Tobacco)
Tue, Oct 31, 2023 04:17 PMvia Google

Birdeye PROS I like the fact that is easy to use and manage CONS Can be difficult to integrate with other systems

Joanna
Wed, Nov 01, 2023 03:25 AMvia SoftwareAdvice

Not bad, could be better PROS Can put all of your reviews in one area on your website CONS Some of our customers complained about the birdeye reps that would call them.

Kristen
Wed, Nov 01, 2023 05:08 AMvia SoftwareAdvice

Birdeye Review PROS I love the live chats as they are in real time. It is a great way to get quick answers to clients. Also being able to attach a photo to the chat is great. CONS The live chat doesn't always reload/ upload new chats. If on it for too long you need to log out, log back in and then they will be displayed.

Jacquelyn
Wed, Nov 01, 2023 05:31 AMvia SoftwareAdvice

Birdeye has helped me with my company reviews, which no other company has provided me. I receive immediate feedback from my customers to improve my service.

AestheticB
Wed, Nov 01, 2023 09:21 AMvia Apple App Store

BirdEye has been an outstanding platform for our patients to conveniently provide fantastic reviews for our office by our patients every day.

Al Fallah
Wed, Nov 01, 2023 09:36 AMvia Apple App Store

We really enjoy Birdeye. It was a very seamless onboarding and training with Itishri. We have already received many positive reviews for our company.

Samantha Miller
Wed, Nov 01, 2023 05:51 PMvia Google

Front Desk
Thu, Nov 02, 2023 09:17 AMvia Google

I had a great experience with Birdeye. Ricky was very professional and I will definitely be in contact when the time is right. Highly recommend!!

Jenna F.
Thu, Nov 02, 2023 10:00 AMvia Birdeye

Itishri was really helpful! Birdeye has been super useful

Rowan
Thu, Nov 02, 2023 10:33 AMvia Google

I recently had the pleasure of working with Birdeye, and I cannot speak highly enough about the exceptional service they provided. From the very beginning, their team displayed a level of professionalism and expertise that surpassed our expectations.

victor gonzalez
Thu, Nov 02, 2023 12:15 PMvia Google

Birdeye, I wish I had begun to work with you a long time ago. Your on-boarding is excellent. Your results are, too!

Michael Pink
Thu, Nov 02, 2023 03:21 PMvia Google

Law firm is great! Ashley and Alexandra were extremely helpful! Recommend them!

Erika G.
Thu, Nov 02, 2023 06:24 PMvia Birdeye

Easy to use and great!!!

Javipeds
Fri, Nov 03, 2023 11:10 AMvia Apple App Store

Great product and service. Fits all my needs for business.

Kenneth Hitch
Fri, Nov 03, 2023 12:56 PMvia Google

Excellent Services

Nasim Ansari
Sat, Nov 04, 2023 07:07 AMvia Google

Deepti has made the entire onboarding process smooth, and that's involving very non-tech-savvy people. We just started using Birdeye and it has already made a difference in our online reputation.

Jim Wojdyla
Mon, Nov 06, 2023 02:04 PMvia Google

Sunny did an excellent job explaining the process for Birdeye reviews!

Christy Frost
Tue, Nov 07, 2023 12:56 PMvia Google

Deepti was AMAZING! She was so very attentive, detailed, patient, and informative throughout our setup and onboarding process! I will do nothing but recommend this company, and her specifically, to assist in the many different aspects they offer! Please do NOT pass Birdeye up, if success in your business is what you crave! Wonderful Job, Deepti! :)

Chief Auto
Tue, Nov 07, 2023 04:11 PMvia Google