Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7616 reviews75 reviews have no rating
- t
Since I hire this Company In less than 2 weeks I start seeing results. About what they promised me It's been deliver. I gonna wait 6 to 8 months. To see more results and I will.put another Review . For now, they have done what they promise and I'm happy with that.
- b
Wonderful team to work with! Sunidhi is exceptionally patient and very thorough. I am so thankful for all her hard work and help with the on boarding process!
- k
Great review program Used daily to respong to client reviews, which are huge as thats how most people select their professional services PROS The AI generated review responses are great, emails when a client submits a review are very helpful CONS Wish it was easier to have a review disputed and removed
- c
Easy to use It is easy to utilize and track conversations. PROS It is so easy to send text messages to clients. CONS There can be many issues/delays with updating auto-texts for different office hours or holiday hours. We are told we can call BirdEye to make these changes, but then we are always required to send an email to BirdEye Support with the updated hours we would like. Sometimes there is a delay with the auto-text hours being updated, the update request might be inaccurate for our auto-response, or the auto-texts are sent to clients at inaccurate times/outside of what was requested. It would be nice for better consistency with update requests or for businesses to be able to control editing their own auto-responses.
- d
So grateful for Birdeye and everyone who helped set up our system! They were each so patient and encouraging when teaching me what I can used Birdeye for and how to do it!
- m
Wonderful service very thorough with explanation and implementation. Recommend this service for any business type.
- c
Good
- s
Karan Singh is an amazing representative for the business and went above and beyond during the onboarding process!
- j
"Birdeye’s onboarding process was seamless and highly effective. From the initial setup to getting fully acquainted with the platform, every step was intuitive and well-supported. The team provided clear guidance and timely assistance, making the transition smooth. Highly recommend for their exceptional onboarding experience!"
- n
I can't say enough about this company so far. The have made the process of getting all my social media and websites lined up seamless. The gentleman I had the pleasure of working with went above and beyond to do extra tasks for me due to my lack of understanding on how to set some critical information up on my end. I will be using this company for my next business venture as well. I recommend you give them a try.
- k
Great review program Pros: The AI generated review responses are great, emails when a client submits a review are very helpful Cons: Wish it was easier to have a review disputed and removed Overall: Used daily to respong to client reviews, which are huge as thats how most people select their professional services
- i
It was a pleasure working with the team they were extremely patient with us despite our fully booked schedules. And it was a pleasure working with itishri, Gaurav, and Sonny. They were all a magnificent team 👏. And I would like to extend my gratitude to Dr.Tau. it has been an honor, pleasure, and privilege.
- c
Easy to use Pros: It is so easy to send text messages to clients. Cons: There can be many issues/delays with updating auto-texts for different office hours or holiday hours. We are told we can call BirdEye to make these changes, but then we are always required to send an email to BirdEye Support with the updated hours we would like. Sometimes there is a delay with the auto-text hours being updated, the update request might be inaccurate for our auto-response, or the auto-texts are sent to clients at inaccurate times/outside of what was requested. It would be nice for better consistency with update requests or for businesses to be able to control editing their own auto-responses. Overall: It is easy to utilize and track conversations.
- a
Thankyall so Much. HwY 138 The Best Storage Hands Down Rent Here If YOU NEED A GREAT SPACE WITH GREAT people S/O To Jared !!!
- s
- c
Birdeye helped our practice tremendously! Sunny was very knowledgeable about the services and made us feel comfortable managing our reviews and messages. Highly recommend!
- r
Very helpful
- h
Great company to work with. Onboarding was a breeze. Karan was great. I recommend this company if you need help with reviews.
- c
The onboarding experience was extremely smooth and Ritika was very patient, professional and very knowledgeable. Exceptional! Owner
- g
Ritika exceeded my expectations. She was Professional and understood our needs and most importantly, she was very knowledgeable. The onboarding was awesome. She was pleasure to work with.
- k
- j
Great help in managing social media
- a
Saurabh was great, patient, positive and helpful
- c
Bird eye has helped our firm expand and is quickly increasing our listing. Shraiya Bansal has been amazing at walking the leading partner and myself through the program and setting up our accounts.
- i
What a breakthrough company. Helping business owners take charge of their GMB and socia media accounts. The review features is amazing and so far I already got reviews when I thought I was maxed out with reviews. Will definitely recommend to my business owners friends. Thanks for the onboarding in special to Karan. Also Heath for being so knowledgeable and open to my requests. Amazing company!