Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7689 reviews75 reviews have no rating
- c
Easy to use Pros: It is so easy to send text messages to clients. Cons: There can be many issues/delays with updating auto-texts for different office hours or holiday hours. We are told we can call BirdEye to make these changes, but then we are always required to send an email to BirdEye Support with the updated hours we would like. Sometimes there is a delay with the auto-text hours being updated, the update request might be inaccurate for our auto-response, or the auto-texts are sent to clients at inaccurate times/outside of what was requested. It would be nice for better consistency with update requests or for businesses to be able to control editing their own auto-responses. Overall: It is easy to utilize and track conversations.
- a
Thankyall so Much. HwY 138 The Best Storage Hands Down Rent Here If YOU NEED A GREAT SPACE WITH GREAT people S/O To Jared !!!
- s
- c
Birdeye helped our practice tremendously! Sunny was very knowledgeable about the services and made us feel comfortable managing our reviews and messages. Highly recommend!
- r
Very helpful
- h
Great company to work with. Onboarding was a breeze. Karan was great. I recommend this company if you need help with reviews.
- c
The onboarding experience was extremely smooth and Ritika was very patient, professional and very knowledgeable. Exceptional! Owner
- g
Ritika exceeded my expectations. She was Professional and understood our needs and most importantly, she was very knowledgeable. The onboarding was awesome. She was pleasure to work with.
- k
- j
Great help in managing social media
- a
Saurabh was great, patient, positive and helpful
- c
Bird eye has helped our firm expand and is quickly increasing our listing. Shraiya Bansal has been amazing at walking the leading partner and myself through the program and setting up our accounts.
- i
What a breakthrough company. Helping business owners take charge of their GMB and socia media accounts. The review features is amazing and so far I already got reviews when I thought I was maxed out with reviews. Will definitely recommend to my business owners friends. Thanks for the onboarding in special to Karan. Also Heath for being so knowledgeable and open to my requests. Amazing company!
- y
The platform is powerful and intuitive, and their support team is absolutely top-notch—couldn't ask for a better partner!
- b
My experience of making my will was easy and straight-forward with solicitor Nicole Hoddinott Of So Legal, Eastbourne. Nicole is lovely, kind and helpful.
- g
Our company trialed this product for our social media and it has been a massive help, on-boarding with Shraiya has been quick, painless and smooth. Any questions or concerns we have have been handled quickly and easily. I would recommend this service to any business looking to get a handle on their social media.
- g
Very helpful & effective
- j
Our experience with Birdeye has been exceptional! Our primary goal was to increase customer reviews, and Birdeye helped us achieve that and more. The onboarding process was seamless, and the specialist guided us through all the powerful tools the platform has to offer. A special shoutout to Karan Singh, who was incredibly thorough in training us on how to navigate and maximize every feature of the software. Thanks to Birdeye, we’ve seen a significant boost in our online presence. I highly recommend Birdeye to any business looking to enhance their reputation and streamline customer engagement!
- w
- m
Highly recommend Birdeye when looking to raise your online presence! Will and Kristin, from our Birdeye team, have always been attentive and quick to provide guidance and support.
- a
Great customer service and onboarding. Couldn’t ask for more. Helped us grow our reviews and communicate better with our customers.
- k
Absolutely a great onboarding experience and wonderful customer services. Answered all of my questions, on-time for their meetings, Just all around a refreshing process and I feel good about use their services. :)
- r
Birdeye CUSTOMER SERVICE +1 (805)- 41O 56OO Birdeye PHONE NUMBER +1 (805)- 41O 56OO Birdeye CUSTOMER SERVICE +1 (805)- 41O 56OO Birdeye PHONE NUMBER +1 (805)- 41O 56OO Birdeye CUSTOMER SERVICE +1 (805)- 41O 56OO Birdeye PHONE NUMBER +1 (805)- 41O 56OO Birdeye CUSTOMER SERVICE +1 (805)- 41O 56OO Birdeye PHONE NUMBER +1 (805)- 41O 56OO
- j
Birdeye does wonders for my business. I’m so thankful I have Birdeye!
- l
My experience with Birdeye customer service is always great! They go above and beyond to make sure I understand all the functionalities of the app and that everything works perfectly. I worked closely with Aditya and Himanshu to set up the referral emails/text feature. Birdeye is a Great platform! We have had more reviews each week than we had in years and the social platform is outstanding. Thank you!