4.9
7797 reviews75 reviews have no rating
"Birdeye’s onboarding process was seamless and highly effective. From the initial setup to getting fully acquainted with the platform, every step was intuitive and well-supported. The team provided clear guidance and timely assistance, making the transition smooth. Highly recommend for their exceptional onboarding experience!"
I can't say enough about this company so far. The have made the process of getting all my social media and websites lined up seamless. The gentleman I had the pleasure of working with went above and beyond to do extra tasks for me due to my lack of understanding on how to set some critical information up on my end. I will be using this company for my next business venture as well. I recommend you give them a try.
Great review program Pros: The AI generated review responses are great, emails when a client submits a review are very helpful Cons: Wish it was easier to have a review disputed and removed Overall: Used daily to respong to client reviews, which are huge as thats how most people select their professional services
It was a pleasure working with the team they were extremely patient with us despite our fully booked schedules. And it was a pleasure working with itishri, Gaurav, and Sonny. They were all a magnificent team 👏. And I would like to extend my gratitude to Dr.Tau. it has been an honor, pleasure, and privilege.
Easy to use Pros: It is so easy to send text messages to clients. Cons: There can be many issues/delays with updating auto-texts for different office hours or holiday hours. We are told we can call BirdEye to make these changes, but then we are always required to send an email to BirdEye Support with the updated hours we would like. Sometimes there is a delay with the auto-text hours being updated, the update request might be inaccurate for our auto-response, or the auto-texts are sent to clients at inaccurate times/outside of what was requested. It would be nice for better consistency with update requests or for businesses to be able to control editing their own auto-responses. Overall: It is easy to utilize and track conversations.
Thankyall so Much. HwY 138 The Best Storage Hands Down Rent Here If YOU NEED A GREAT SPACE WITH GREAT people S/O To Jared !!!
Birdeye helped our practice tremendously! Sunny was very knowledgeable about the services and made us feel comfortable managing our reviews and messages. Highly recommend!
Very helpful
Great company to work with. Onboarding was a breeze. Karan was great. I recommend this company if you need help with reviews.
The onboarding experience was extremely smooth and Ritika was very patient, professional and very knowledgeable. Exceptional! Owner
Ritika exceeded my expectations. She was Professional and understood our needs and most importantly, she was very knowledgeable. The onboarding was awesome. She was pleasure to work with.
Great help in managing social media
Saurabh was great, patient, positive and helpful
Bird eye has helped our firm expand and is quickly increasing our listing. Shraiya Bansal has been amazing at walking the leading partner and myself through the program and setting up our accounts.
What a breakthrough company. Helping business owners take charge of their GMB and socia media accounts. The review features is amazing and so far I already got reviews when I thought I was maxed out with reviews. Will definitely recommend to my business owners friends. Thanks for the onboarding in special to Karan. Also Heath for being so knowledgeable and open to my requests. Amazing company!
The platform is powerful and intuitive, and their support team is absolutely top-notch—couldn't ask for a better partner!
My experience of making my will was easy and straight-forward with solicitor Nicole Hoddinott Of So Legal, Eastbourne. Nicole is lovely, kind and helpful.
Our company trialed this product for our social media and it has been a massive help, on-boarding with Shraiya has been quick, painless and smooth. Any questions or concerns we have have been handled quickly and easily. I would recommend this service to any business looking to get a handle on their social media.
Very helpful & effective
Our experience with Birdeye has been exceptional! Our primary goal was to increase customer reviews, and Birdeye helped us achieve that and more. The onboarding process was seamless, and the specialist guided us through all the powerful tools the platform has to offer. A special shoutout to Karan Singh, who was incredibly thorough in training us on how to navigate and maximize every feature of the software. Thanks to Birdeye, we’ve seen a significant boost in our online presence. I highly recommend Birdeye to any business looking to enhance their reputation and streamline customer engagement!
Highly recommend Birdeye when looking to raise your online presence! Will and Kristin, from our Birdeye team, have always been attentive and quick to provide guidance and support.
Great customer service and onboarding. Couldn’t ask for more. Helped us grow our reviews and communicate better with our customers.