Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7724 reviews75 reviews have no rating
- d
Love this service so far! Great product and great customer service!
- r
- r
From the first call to the completion of onboarding and ongoing help, Impeccable service. Plus holding us accountable to make sure that we get the results that we were promised. Thank you. You deserve 10 stars not just five!!
- j
My experience has been great with Birdeye! We already have 5 more reviews in just a couple days! Happy to be onboard!
- l
Birdeye provides a great service, with many features, to enhance the online presence for your business. Thank you Birdeye 😊
- c
- r
Desktop and app has a great user interface. Simple. Seamless. Birdeye is already delivering results.
- m
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- j
While the app is easy to use - notifications are spotty at best. i never know when I will or will not receive them.
- i
Amazing Company
- m
Great company, very thorough in the on-boarding process!
- j
Asmita was great on the onboarding process!!!
- c
Shraiya is amazing and helped guide me on getting my account up and running!
- r
As sales and marketing manager with ServiceMaster Superior Cleaning & Restoration, I recognize the value and importance of customer reviews. Most importantly it is getting the review survey in our customers hands quickly and preferably immediately after our restoration service is completed. At that time our project manager has the customer sign Authorization to Pay and asks if he or she wouldn't mind taking a short customer survey. From their mobile phone the project manager sends the review request to both the customers email and cell or mobile number. We have seen great success with Birdeye's system capturing a significantly greater number of 5-star reviews! Bravo Birdeye...you are a solid business partner in growth!
- g
Itishri has been absolutely amazing!!! I’ve know her for the past 2 years now throughout the time of bringing them my company. She the best, helped me bring everything back to life. We are rolling again and about to be better then ever. Thank you so much again Itishri it’s been a pleasure from the beginning we continue to build everyday ! Sincerely Gaetano :)
- a
Everything was great! Mayank, was very helpful!
- y
- z
Easy to use and helpful customer service.
- c
BirdEye Onboarding Was a Breeze—Thanks to Harshit! Harshit Munjal is simply the best. From our very first call, he explained the setup clearly and patiently, helping me navigate a completely new interface with confidence. Harshit took the time to walk me through each client's settings and didn’t hesitate to jump on two separate Google Meet calls when I ran into issues (100% my fault, LOL). His support was quick, thorough, and kind. The entire onboarding team clearly knows their product and they were genuinely excited to help get things up and running smoothly. Thank you, Harshit, and thank you BirdEye for delivering both an amazing product and a truly top-notch onboarding experience!
- c
Our Implementation Manager was very thorough, patient and made sure we knew he was their to support us during our onboarding process.
- d
Your team is very helpful. Thank you
- s
- r
Paritosh (our onboarding specialist) & Dr Len Tau were super diligent in helping us onboard. I’m very grateful to use a product where real people help you & care. They were excellent at communicating and went above and beyond to make sure we were satisfied with our new platform. Thank you both for an excellent experience.
- f
Great service, love it