Our reviews
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4.9
7444 reviews73 reviews have no rating
- g
The gentleman that called me back was very helpful and educated me on how to retrieve what I needed from the website walking me through each step of the way.
- m
Aditya called me quickly to jump on a Zoom Call. He trained me on how to fix the problem myself in the future. A Zoom call is the way to go. Support tickets take too long for partners running businesses that need answers fast.
- f
She was very kind, knowledgeable and answered all my questions properly and efficient. Thank you to her for her help and great customer service and performance.
- d
Simply good service. thank you
- d
Great service
- c
Very helpful, and nice customer service.
- n
User friendly. Pros: Dashboard is user-friendly and replying to reviews directly or with templates is a breeze. Cons: I wish it was compatible with our site software so review requests did not have to be uploaded by hand. Overall: Responding to reviews is easy and customer service is very helpful in answering questions.
- t
Thanks to Ketan for all his help.
- c
The rep was very knowledgeable and friendly. Thank you so much!
- a
You guys are the BEST!!! :D Thanks so much! :D
- r
Birdeye is the best business decision our company, Pretty Handy Guys has made!
- c
Nidhi was very helpful and took time to listen to my questions.
- r
He knew what he was talking about and helped me to understand what needed to be done. Thank you so much.
- c
I've taken a chance on this service and so far, the customer service has been really great and the system they have set up is impressive. I'm waiting for the magic now...
- v
Birdeye Review Pros: The platform is user-friendly which is very beneficial to both the client and us as we help manager their brand. When we run into any issues or have questions, the Birdeye support team is there to help. Cons: Issues with Google Website override links not displaying correctly. Otherwise, the platform is great!
- c
Customer service/help desk and chat were exceptional.
- j
great job!
- a
Praveen is always very kind and helpful
- t
Always great customer service
- t
Huisan is awesome!!!
- c
Very helpful in resolving my issues.
- j
fast and efficient
- j
fast and efficient
- a
Souryyajit Saha thank you for your help always efficient
- v
We've been using Birdeye effectively for upwards of 3 years Pros: The ease of integration and automation to dental practice management systems for us and our clients is superb. Super simple to install. Customer service has also been superb, they are dedicated to solving problems. Cons: The actual interface can sometimes be a bit difficult to navigate. Overall: Love how you can set it and forget it and it will do its job month after month, year after year, reliably.