Our reviews
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4.9
7529 reviews73 reviews have no rating
- w
The guy I chatted with fixed me up in a jiffy. Couldn't have been a better or more pleasant experience.
- a
Souryyajit Saha thank you so much for the assistance
- l
She was incredibly knowledgeable, patient, and helpful! Excellent client/customer service. Thank you!
- k
- t
So far, the experience has been good and the software works.
- d
Customer supports has been Quick to answer questions. It’s been easy to communicate with customers in a timely manner, all in one place.
- n
OJ was knowledgeable, friendly and patient. I love her.
- h
Travin has never failed reaching back and getting into the deets, his resolution is always top notch! Thanks B.E Team!
- l
excellent customer care !
- b
Our email request was delayed due to a “technical issue” with Birdeye support, but they made up for it by quickly providing support through email and by phone. Thank you so much!
- l
Thank you for always being so wonderful and quick!
- d
Thank you for your help!
- t
Great experience with Birdeye thus far. There onboarding team had been a pleasure to work with!
- x
Easy way to work with all your reviews and chat with customers all in one location!
- s
Ankur is always helpful. He is exceptionally knowledgeable and a great ambassador of Birdeye when your customers are having problems. Even though 1 issue wasn’t resolved, I am confident that if it can be done, Ankur will make it happen.
- a
Nidhi Verma thank you so much for the assistance
- s
I do not remember the gentleman's name that assisted but he was very helpful and pleasant.
- s
Great company to work with.
- k
- j
Avnish Mishra Addressed my problem and quickly solved it for me.I highly recommend him for any problem solving issues.
- a
Aditya did an amazing job providing the support I needed. Our Birdeye rep. set up an unauthorized campaign in our client's account with incorrect info and he was able to help us after she told us she couldn't assist until Monday. I am very appreciative of his help. I do request follow-up from someone on the team on the actions of our rep - we have provided her with an email sharing our disappointment in all of this.
- s
Thank you!!
- b
Ankur was great
- k
He was excellent
- j
Keep it up the great job! Thank you for all your help when needed.