The Reporting Agent doesn’t just show you what changed, but it tells you why. It automatically detects anomalies and, through a simple chat interface, provides instant root-cause analysis for any performance shift.
Access comprehensive performance reports with top metrics that matter, benchmark performance data, and compare trends over time across all your locations.
Reduce manual effort with automated reports, smart alerts, and custom AI summaries, so you can spend less time reporting and more time deciding. Use built-in ROI tracking to measure time saved and real cost impact.
The Reporting Agent scans your data, explains the ‘why’ behind metric changes, highlights critical shifts, and guides you to deeper insights so you can act faster with confidence.
Monitor a comprehensive list of marketing success metrics that drive revenue. Compare growth over time. Go a step further and uncover actual time and cost savings with AI using the configurable calculator.
Get ready-made reports for your listings, reviews, and social media marketing with no complex setup. Access the most critical metrics in a single view with interactive charts and graphs curated for multi-location businesses.
Monitor key performance metrics, track your CX teams’ progress, and keep all your locations in check with easy-to-build, drag-and-drop dashboards.
Simplify complex data by using your preferred chart and table options or by keying in on the data elements you want to focus on.
Use report filters to key in on specific insights at the brand, location, channel, and customer level.
Compare performance between locations or time periods to track progress and quickly identify opportunities to improve.
With real-time and historical data, you get the best of both worlds — continuous measurements that keep you up to date and an ability to understand past, present, and emerging trends.
Ensure consistent performance across locations and keep execs informed with shareable reports and dashboards across the spectrum of customer experience.
Get actionable insights from your online reviews. Use AI to summarise hundreds of reviews in seconds to quickly learn what’s working — and what isn't.
Monitor the performance of your listings across locations, track and grow profile impressions, and rank for the right keywords.
Access insightful social reports to measure performance across locations. Identify top performing content, measure growth trends, and create custom reports.
Monitor active conversations and response times by location and employees to ensure consistent, high-quality experiences.
Use AI-generated survey analysis and reporting to quickly gather the insights you need to make data-driven business decisions.
Track response rate and resolution time. Monitor tickets by user, location, and status. And do it all through a single dashboard.
Birdeye Reports comes with reports and analytics that cover the entire customer journey from search to sold. You will find comprehensive reports for Reviews, Listings, Inbox, Social, Surveys, and Ticketing.
The data within all Birdeye reports is updated in real-time. You’ll have the latest data every time you refresh your screen.
Birdeye Reports pulls data from over 200 review sites including major ones such as Google, Facebook, Foursquare, and industry-specific sites like Healthgrades and TripAdvisor.
You can track location-level performance on Facebook, Google, Instagram, and LinkedIn.
Birdeye reports and dashboards come with multiple options to customise, download and share the insights in the format and visualisation of your choice.
You can visualise the data in the chart type that works for you the best. You can easily add or remove data elements from a report if you want to focus on specific information. You can also compare the data over different time periods and locations to track and report relative progress.
Birdeye Reports is backed by the same enterprise-grade security that has come to define the Birdeye platform over the years. Learn more about our security measures and policies here.