Reporting Agent

The AI Agent that explains the “why” behind every change.

Reporting Agent explains performance shifts in real time, tracks outcomes across search, listings, reputation, and social, and delivers clear insights, so you always know what’s working and why.

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Your data, analysed and reported by an always-on AI agent

Get Instant Answers

The Reporting Agent doesn’t just show what changed, it explains why. AI detects anomalies in real time and provides instant root-cause analysis, so you always know what’s driving performance shifts.

See the full picture

Get clarity at scale with comprehensive performance reports. Benchmark results and track trends across every location, all in one clear view.

Save time and prove ROI

Automated reports and AI summaries reduce manual work while clearly showing the revenue and cost impact of your marketing efforts.

Reporting Agent
Reporting Agent

Get clear answers for every performance shift

The Reporting Agent scans your data, explains the ‘why’ behind metric changes, highlights critical shifts, and guides you to deeper insights so you can act faster with confidence.

Outcome Reports

Focus on
outcome-driven success

Monitor a comprehensive list of marketing success metrics that drive revenue. Track growth over time and prove ROI with clear visibility into time and cost savings, all powered by AI.

Outcome Reports
Ready-made Reports

Generate out-of-the-box
reports

Get ready-made reports for your listings, reviews, and social media marketing with no complex setup. Access the most critical metrics in a single view with interactive charts and graphs curated for multi-location businesses.

Readymade Reports
Configurable Dashboards

Track the metrics that matter

Monitor key performance metrics, track your teams’ progress, and keep all your locations in check with easy-to-build, drag-and-drop dashboards that can be shared with ease

Configurable Dashboards
Visual Reports

See your data, your way

Cut through complexity with clear, customisable views that highlight the data most important to your business.

Visual Reports
Report Filters

Slice and dice your CX data

Use report filters to key in on specific insights at the brand, location, channel, and customer level.

Report Filters
Comparison Reports

Compare performance across locations

Compare performance between locations or time periods to track progress and quickly identify opportunities to improve.

Comparison Reports

Get real-time insights across the entire Birdeye platform

Review AI Reports

Get actionable insights from your online reviews. Use AI to summarise hundreds of reviews in seconds to quickly learn what’s working — and what isn't.

Listings AI Reports

Monitor the performance of your listings across locations, track and grow profile impressions, and rank for the right keywords.

New AI Feature

Social AI Reports

Access insightful social reports to measure performance across locations. Identify top performing content, measure growth trends, and create custom reports.

Messaging AI Reports

Monitor active conversations and response times by location and employees to ensure consistent, high-quality experiences.

Survey AI Reports

Use AI-generated survey analysis and reporting to quickly gather the insights you need to make data-driven business decisions.

Ticketing Reports

Track response rate and resolution time. Monitor tickets by user, location, and status. And do it all through a single dashboard.

Frequently Asked Questions

What type of reports are included within Birdeye Reports?

Birdeye Reports comes with reports and analytics that cover the entire customer journey from search to sold. You will find comprehensive reports for Reviews, Listings, Inbox, Social, Surveys, and Ticketing.

How often are the reports updated with the latest data?

The data within all Birdeye reports is updated in real-time. You’ll have the latest data every time you refresh your screen.

What review sites do Birdeye Reports pull information from?

Birdeye Reports pulls data from over 200 review sites including major ones such as Google, Facebook, Foursquare, and industry-specific sites like Healthgrades and TripAdvisor.

What social platforms can I track using Birdeye Reports?

You can track location-level performance on Facebook, Google, Instagram, and LinkedIn.

How can one distribute reports easily to other team members or locations?

Birdeye reports and dashboards come with multiple options to customise, download and share the insights in the format and visualisation of your choice.

What are the different customisation options available within Birdeye Reports?

You can visualise the data in the chart type that works for you the best. You can easily add or remove data elements from a report if you want to focus on specific information. You can also compare the data over different time periods and locations to track and report relative progress.

How do you ensure the security and privacy of the data we use in these reports?

Birdeye Reports is backed by the same enterprise-grade security that has come to define the Birdeye platform over the years. Learn more about our security measures and policies here.

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