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Universal Builders of America
- Roofing
- Westerville, OH
About this business
About Us Since 2005, Universal Builders of America, Inc. has been on a mission to provide high-quality and high-performance exterior remodeling solutions throughout Columbus and around the country—with a steadfast commitment to excellence that sets us apart from other local remodelers. Founded on the principles of hard work, attentive customer service, and guaranteed quality, our premier company offers both commercial and residential remodeling services that include everything from siding replacement to the installation of ... read more
Location details
420 Westdale Ave, Westerville, OH, 43082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
We weren't even aware that we had hail damage on our roof. UB offered us a free inspection and the assurance that they would work with our insurance company to complete a claim. It gave us peace of mind that unless we were covered by our insurance, we were at no obligation to continue. The claim was 100% approved and the work was completed a couple of weeks later. We are really pleased with the final result and the whole process. We would definitely recommend UB as they are professional, reliable and do good quality work.
I think that they are a great company. Universal Builders of America, Inc. did what they are supposed to do. Their overall work was great.
Universal did a very good job. They did exactly what they were contracted to do and they worked well with my insurance person and cleaned up well after the job was finished.
The company was very professional. The quality of the work was exceptional. We were very pleased and would highly recommend them. I was especially pleased with their communication.
Follow up by the QA team. If you need to repair a brand new attic fan (one of three) then communicate with me and tell me when it will be done. Overall the install went ok, except not connecting power to the fans and improperly installing a ridge vent that was removed from the contract.
The crew they hired to do the job didn't do a good job. Someone else had to come and spend a day and a half, and it is still not resolved. It took two days for the roof, and there was no problem there. It was not done correctly, and we are still picking up trash. There was a lot of damage to our home from the experience, and I would not recommend them to anybody else.
DO NOT HIRE- Company uses unlicensed subs, cuts corners, shingles over wood rot, does not follow installation guidelines for the products they use, will not answer or respond to calls or emails and will likely completely forget about your job after you pay. They will bill you and your insurance even after the job is finished and you have been final invoiced. They will supplement your insurance to fix their own mistakes. When you bring it up they ignore you and drag their feet hoping you give up. For me personally this led to... read more
Buy Owens-Corning products, they are very high quality and quite attractive, but DO NOT use this installer. If anything goes wrong, you'll be months getting it rectified if at all. Not a pleasant experience.
There are lots of roofing companies out there. We'd never heard of Universal before so thet had to earn our trust and confidence. And they did!
Frequently asked questions about Universal Builders of America
How is Universal Builders of America rated?
Universal Builders of America has a 4.5 star rating with 845 reviews.
When is Universal Builders of America open?
Universal Builders of America is open now. It will close at 9:00 p.m.