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Universal Builders of America
- Roofing
- Westerville, OH
About this business
Location details
420 Westdale Ave, Westerville, OH, 43082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
The company was very professional. The quality of the work was exceptional. We were very pleased and would highly recommend them. I was especially pleased with their communication.
Absolutely not
The roofing work itself was fine, but we were disappointed with the communication and transparency surrounding the insurance supplement. We also had some cleanup and property-damage issues that were eventually addressed. Looking back, we wish we had shopped around more and chosen a local company with its own crew and a more hands-on approach.
There are shingles that are not properly laid nor sealed. I reported it and nothing has been done. There was no Foreman on site to monitor the work and no one that spoke English.
When they put our hot water heater vent on …the cap was bent worse than the one from hail damage. Even worse, the new one was shiny new metal and they painted it black! It looks ridiculous..I did not realize they had done that til my husband went up on roof and saw it🤦🏻♀️until that point I was very happy with the roof job…now , not so much😔
Follow up by the QA team. If you need to repair a brand new attic fan (one of three) then communicate with me and tell me when it will be done. Overall the install went ok, except not connecting power to the fans and improperly installing a ridge vent that was removed from the contract.
The crew they hired to do the job didn't do a good job. Someone else had to come and spend a day and a half, and it is still not resolved. It took two days for the roof, and there was no problem there. It was not done correctly, and we are still picking up trash. There was a lot of damage to our home from the experience, and I would not recommend them to anybody else.
DO NOT HIRE- Company uses unlicensed subs, cuts corners, shingles over wood rot, does not follow installation guidelines for the products they use, will not answer or respond to calls or emails and will likely completely forget about your job after you pay. They will bill you and your insurance even after the job is finished and you have been final invoiced. They will supplement your insurance to fix their own mistakes. When you bring it up they ignore you and drag their feet hoping you give up. For me personally this led to... read more
Frequently asked questions about Universal Builders of America
How is Universal Builders of America rated?
Universal Builders of America has a 4.5 star rating with 914 reviews.
When is Universal Builders of America open?
Universal Builders of America is closed now. It will open tomorrow at 8:00 a.m.