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Universal Windows Direct of Charlotte

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3101 Yorkmont Rd, Ste 300, Charlotte, NC, 28208, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.71,354 reviews
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Jane H.'s profile image
3 years ago

Love my new windows! They are beautiful and keeps the weather outside. 

Business response:

Hello, Jane. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD 

Rachel M.'s profile image
3 years ago

Business response:

Hello, Rachel. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD 

Micheal B.'s profile image
Micheal B. 
3 years ago

Business response:

Hi, Micheal. Thank you so much for leaving us a stellar review!^JD 

Michele M.'s profile image
Michele M. 
3 years ago

I did not get the colored trim I ordered. There were delays I had to follow up on to know what was going on. 

Business response:

Hi, Michele. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com!^JD 

Felicia R.'s profile image
Felicia R. 
3 years ago

Business response:

Hello, Felicia. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD 

Jennifer S.'s profile image
Jennifer S. 
3 years ago

The quality of the product is above average. My sliding door looks amazing and functions properly. 

Business response:

Hi, Jennifer. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD 

Gail W.'s profile image
3 years ago

Installers great. Calling poor. Scheduling poor. 

Business response:

Hi, Gail. Thank you for your feedback. At Universal Windows Direct of Charlotte, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please let us know at customerservice@universalwindowsdirect.com!^JD 

Cheryl B.'s profile image
3 years ago

The windows are beautiful!!! 

Business response:

Hello, Cheryl. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD 

Sokhom Y.'s profile image
3 years ago

Business response:

Hi, Sokhom. Thank you so much for leaving us a stellar review!^JD 

Frequently asked questions about Universal Windows Direct of Charlotte

How is Universal Windows Direct of Charlotte rated?

Universal Windows Direct of Charlotte has a 4.7 star rating with 1,354 reviews. 

When is Universal Windows Direct of Charlotte open?

Universal Windows Direct of Charlotte is closed now. It will open at 11:00 a.m.