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Universal Windows Direct of Charlotte
- Windows Installation
- Charlotte, NC
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3101 Yorkmont Rd, Ste 300, Charlotte, NC, 28208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Hi, Micheal. Thank you so much for leaving us a stellar review!^JD
I did not get the colored trim I ordered. There were delays I had to follow up on to know what was going on.
Business response:
Hi, Michele. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com!^JD
Business response:
Hello, Felicia. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
The quality of the product is above average. My sliding door looks amazing and functions properly.
Business response:
Hi, Jennifer. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD
Installers great. Calling poor. Scheduling poor.
Business response:
Hi, Gail. Thank you for your feedback. At Universal Windows Direct of Charlotte, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please let us know at customerservice@universalwindowsdirect.com!^JD
The windows are beautiful!!!
Business response:
Hello, Cheryl. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD
Business response:
Hi, Sokhom. Thank you so much for leaving us a stellar review!^JD
The whole experience was great. Sylvester, from sales was very informative and made us a great deal. The installation went very smoothly. The installation technicians were easy to work with and did a great job. The new windows look great!
Business response:
Hi, Clark. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything!^JD
Good work
Business response:
Hi Jim! Thank you for the feedback on your experience with us! If you need anything, please don't hesitate to reach out! ^JD
Frequently asked questions about Universal Windows Direct of Charlotte
How is Universal Windows Direct of Charlotte rated?
Universal Windows Direct of Charlotte has a 4.7 star rating with 1,290 reviews.
When is Universal Windows Direct of Charlotte open?
Universal Windows Direct of Charlotte is closed now. It will open tomorrow at 11:00 a.m.