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Universal Windows Direct of Charlotte
- Windows Installation
- Charlotte, NC
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3101 Yorkmont Rd, Ste 300, Charlotte, NC, 28208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Hello, Cody. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^AM
Business response:
Hello, Shelby. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^AM
Business response:
Hi Faith, thank you for your feedback and I sincerely apologize that we didn't provide you with a 5-star experience. I have made the service team aware of your feedback and they should be in touch with you within the next 24-48 hours. Thank you for your patience and for the opportunity to turn this around. ^AM
I am hesitant to recommend until ALL of my quality issues have been resolved. 19 of 25 windows require production services.
Business response:
Hi David, I apologize we didn't provide you a 5-star experience. I do see that your service tickets are in progress after reviewing your account. Thank you for your patience and for the opportunity to turn this experience around. ^AM
Business response:
Hi, Pat. Your feedback is highly appreciated. Thank you for the review! ^AM
Business response:
Hello, Mary. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^AM
Business response:
Hello, Paulette. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^AM
Efficient crew that also listened to us about an older style window
Business response:
Hi, Robin. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^AM
Business response:
Hi, Customer In Statesville,. At Universal Windows Direct of Charlotte, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please let us know at customerservice@universalwindowsdirect.com! ^AM
Frequently asked questions about Universal Windows Direct of Charlotte
How is Universal Windows Direct of Charlotte rated?
Universal Windows Direct of Charlotte has a 4.7 star rating with 1,354 reviews.
When is Universal Windows Direct of Charlotte open?
Universal Windows Direct of Charlotte is open now. It will close at 5:00 p.m.