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Universal Windows Direct of Charlotte

4.3

About this business

Location details

3101 Yorkmont Rd, Ste 300, Charlotte, NC, 28208, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.31,925 reviews
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Riley B.'s profile image
Riley B. 
2 years ago

Business response:

Hi, Riley. Thank you so much for leaving us a stellar review!^JD 

Frances S.'s profile image
Frances S. 
2 years ago

Professional staff . The project came out better than we imagined!! Thank you 

Business response:

Hello, Frances. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^JD 

Nicholas W.'s profile image
Nicholas W. 
2 years ago

Overall UWD is a great company to work with they’ve done all the opening on my house. However the sliding window I had purchased and installed this time is much harder to slide than the sliding glass door I had installed previously through Universal windows. 

Business response:

Hi, Nicholas. Your feedback is highly appreciated. Thank you for the review!^JD 

Charles S.'s profile image
Charles S. 
2 years ago

We had to make most of the contacts to get the issue resolved. 

Business response:

Hi, Charles. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. 

Scott H.'s profile image
Scott H. 
2 years ago

Business response:

Hi, Scott. Thank you so much for leaving us a stellar review!^JD 

Stephanie M.'s profile image
Stephanie M. 
2 years ago

The whole team from Nick my salesman to the installers Randy and Keith were wonderful to work with. I highly recommend! 

Business response:

Hello, Stephanie! Thank you for the positive feedback and recommendation! We are so happy to hear that Nick provided you with a great experience. Please don't hesitate to reach out if you need anything! 

Victoria M.'s profile image
Victoria M. 
2 years ago

Business response:

Hello, Victoria. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD 

Gwen M.'s profile image
Gwen M. 
2 years ago

Business response:

Hello, Gwen. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD 

Monika N.'s profile image
Monika N. 
2 years ago

Business response:

Hello, Monika. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! 

Frequently asked questions about Universal Windows Direct of Charlotte

How is Universal Windows Direct of Charlotte rated?

Universal Windows Direct of Charlotte has a 4.3 star rating with 1,925 reviews. 

When is Universal Windows Direct of Charlotte open?

Universal Windows Direct of Charlotte is open now. It will close at 8:00 p.m.