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Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Hello, David. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
Business response:
Hi, Customer. Thank you so much for leaving us a stellar review!^JD
working with Universal Windows was painless. windows were installed ahead of schedule.
Business response:
Hi, Sheryl. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^JD
Business response:
Hi, Dorthy. Thank you so much for leaving us a stellar review!^JD
Last window that was giving Universal Windows trouble 3 separate times, was finally installed over 6 months later, although they didn't have the supplies to finish off the trim and they still need to come back to complete.
Business response:
Hi, Jay. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD
Business response:
Hi, Nancy. Thank you so much for leaving us a stellar review!^JD
Business response:
Hello, Stephen. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
Definitely a high pressure sale. We needed a window ordered and didn't have time to shop around. Was the first window we have ever ordered and now that its installed, its just ok. There seems to be lots of 'frame' and we should have asked more questions about that as there is plenty of room for a larger glass. Window was installed with a scratch, contacted customer service and a replacement sash was ordered. Did not pay in full until replacement piece arrived. A discount for the issue would have been a nice gesture.
Business response:
Hi, Suzanne. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist.
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4.6 star rating with 2,098 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is closed now. It will open at 8:00 a.m.