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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
What the sales person said, and what was reality or two different things as far as how long it takes the windows to get in.
Business response:
Hi, Jim. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD
Business response:
Hello, David. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
Business response:
Hi, Customer. Thank you so much for leaving us a stellar review!^JD
working with Universal Windows was painless. windows were installed ahead of schedule.
Business response:
Hi, Sheryl. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^JD
Business response:
Hi, Dorthy. Thank you so much for leaving us a stellar review!^JD
Last window that was giving Universal Windows trouble 3 separate times, was finally installed over 6 months later, although they didn't have the supplies to finish off the trim and they still need to come back to complete.
Business response:
Hi, Jay. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD
Business response:
Hi, Nancy. Thank you so much for leaving us a stellar review!^JD
Business response:
Hello, Stephen. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
Universal Windows Direct of Columbus has a 4.6 star rating with 2,110 reviews.
Universal Windows Direct of Columbus is closed now. It will open tomorrow at 8:00 a.m.