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Universal Windows Direct of Columbus

4.0

About this business

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.02,838 reviews
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Jim H.'s profile image
Jim H. 
2 years ago

What the sales person said, and what was reality or two different things as far as how long it takes the windows to get in. 

Business response:

Hi, Jim. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

David M.'s profile image
David M. 
2 years ago

Business response:

Hello, David. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! 

Review in Kingston, OH's profile image
Review in Kingston, OH 
2 years ago

Business response:

Hi, Customer. Thank you so much for leaving us a stellar review!^JD 

Customer in Kingston, OH's profile image
Customer in Kingston, OH 
2 years ago
Sheryl M.'s profile image
Sheryl M. 
2 years ago

working with Universal Windows was painless. windows were installed ahead of schedule. 

Business response:

Hi, Sheryl. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^JD 

Dorthy H.'s profile image
Dorthy H. 
2 years ago

Business response:

Hi, Dorthy. Thank you so much for leaving us a stellar review!^JD 

Jay P.'s profile image
Jay P. 
2 years ago

Last window that was giving Universal Windows trouble 3 separate times, was finally installed over 6 months later, although they didn't have the supplies to finish off the trim and they still need to come back to complete. 

Business response:

Hi, Jay. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD 

Nancy C.'s profile image
Nancy C. 
2 years ago

Business response:

Hi, Nancy. Thank you so much for leaving us a stellar review!^JD 

Stephen W.'s profile image
Stephen W. 
2 years ago

Business response:

Hello, Stephen. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4 star rating with 2,838 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is closed now. It will open tomorrow at 11:00 a.m.