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Universal Windows Direct of Columbus

4.0

About this business

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.02,838 reviews
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Kathy S.'s profile image
Kathy S. 
2 years ago

We were very happy with the windows and the contract company that installed the windows. The only thing I was disappointed in was the fact that the Salesman, the gentleman who came to re-measure our windows and the person who scheduled installation all reassured me that the rotted wood would be replaced and taken care of. When the installers came nobody had even spoken to them about it and apparently they never replace wood during a window install. So, we felt like promising that they would replace the wood was more to get t... read more

Business response:

Hi Kathy, we appreciate your feedback and apologize for the inconvenience in this experience. Please reach out to our service team at customerservice@universalwindowsdirect.com to address any concerns you have at this time.^J 

Kevin S.'s profile image
Kevin S. 
2 years ago

Business response:

Hello, Kevin. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^J 

Beth D.'s profile image
Beth D. 
2 years ago

Business response:

Hi, Beth. Thank you so much for leaving us a stellar review!^J 

Cecelia W.'s profile image
Cecelia W. 
2 years ago

Business response:

Hello, Cecelia. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^J 

Deb S.'s profile image
Deb S. 
2 years ago

Business response:

Hi, Deb. Thank you so much for leaving us a stellar review!^J 

Clevan W.'s profile image
Clevan W. 
2 years ago

Business response:

Hello, Clevan. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^J 

Bernadette M.'s profile image
Bernadette M. 
2 years ago

I was impressed from the start. No high pressure to buy, very educational and listened to what I wanted. The crew was very professional friendly and courteous. Would definitely recommend universal windows to others. 

Business response:

Hello, Bernadette. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J 

Kittie B.'s profile image
Kittie B. 
2 years ago

Very professional and timely from start to finish. As the commercials say; I do love my new windows! 

Business response:

Hello, Kittie. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J 

Tony F.'s profile image
Tony F. 
2 years ago

they did a good job and cleaned up as well. they did have to come back as the contractor said his ladder wouldn't reach outside, but I did have to call back a week later to set up another time for them to come out and finish the job. 

Business response:

Hi, Customer. Thank you so much for leaving us a stellar review!^JD 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4 star rating with 2,838 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is closed now. It will open tomorrow at 11:00 a.m.