This profile has been claimed by the business owner or representative.
Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Our experience with Universal Windows was overall excellent. they made beautiful and good quality windows in only 8 weeks. the installers were very professionals, they did a clean job in good manner time. I recommend this company to anyone who wants to start a new windows project in home. We are very happy with our new windows. Thank you.
The crew arrived on Monday for what was scheduled as a 3 or 4 day job, they finished on Monday. Work was dine quickly, cleanly, and was no trash left. Windows look great and wirk as promised
At this point I would recommend the windows, they are very well built. the install crew was very good. but after have to try 3 time to get them installed and 2 days off work for me (schedulers mix up) and the job not being done because 1 window wasn't measured right. I have not been contacted on a time line to get the job finished. they did call to see if i was happy with the install. on the Monday after they started, but haven't heard anything since then. It cost me over $400 for a day of that I didn't need to take off, the... read more
Everything was going good from the sales parts. Until install day. The installers didn't show up first day. That would have been ok if there was communication from the office. I had to call up to 8 times. Left messages, even talked to someone 2x who said they would get back with me but did not. Other time no response to my messages. Then finally rescheduled for next day, however, lack of communication was happening again. Once the installers came out all was well. They were very polite and got the job done. However, it was j... read more
Business response:
Hello, Shellee. At Universal Windows Direct, we aim to provide positive experiences at all times. We are disappointed to learn that this was not the case for you. Thank you for your feedback as this will help us to improve what we do. Please don't hesitate to reach out to customerservice@universalwindowsdirect.com if you would like to discuss your experience further or have any concerns that need addressed. Thank you. - MS
A bit expensive and one window was cracked at installation
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4.6 star rating with 1,516 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is closed now. It will open at 10:00 a.m.